At a Glance
- Tasks: Manage correspondence, organise meetings, and support the accounts team.
- Company: Dynamic company in Burton On Trent with a focus on inclusivity.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Other info: Diverse workplace committed to supporting all candidates, including those with disabilities.
- Why this job: Join a supportive team and develop your organisational skills in a vibrant environment.
- Qualifications: Computer literate, organised, and proficient in Microsoft Office.
The predicted salary is between 20000 - 26000 £ per year.
We are currently recruiting for an Administrator to work for a company based in Burton On Trent on a full or part time and temporary to permanent basis.
Salary: Circa £25-26,000 pro rata, per annum
Full time or part time hours to be considered i.e. 5 or 3 days per week 8:00 - 4:30 or alternatively 5 hours per day Monday to Friday (In addition to these hours, you may be expected to occasionally work a reasonable amount of overtime when required)
About the role:
- Managing company correspondence, including phone calls, emails, letters and packages
- Supporting accounts team when required
- Organising meetings, scheduling appointments
- Supervising administrative staff, designing office workflow, assessing staff and providing feedback to improve internal performance
- Performing data entry roles, including updating records and databases for personnel, financial and legal information
- Managing inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations
- Managing diaries, scheduling appointments, booking meeting rooms, organising company events, and making travel arrangements for staff
- Creating, updating, and maintaining accurate digital and physical filing systems and databases, adhering to data protection guidelines
- Drafting and formatting documents, reports, and presentations, and providing general support to management and other departments
- Support Quoting & Sales as and when needed in creating quotes and customer liaison
About you:
- Computer literate
- Well organised
- Good knowledge in the use of Microsoft Office applications
- Good knowledge of the English language, both oral and written
- Good initiative to recognise and prioritise work tasks
- Good team player
If you are a well organised, flexible, punctual person with the ability to communicate effectively both verbally and written, focused, motivational, ability to prioritise workload and work under own initiative and team-oriented then please apply!
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies.
Administrator in Burton upon Trent employer: Stafforce-Recruitment
Join a dynamic team in Burton On Trent as an Administrator, where we prioritise employee well-being and professional growth. With flexible working hours, a supportive work culture, and a commitment to diversity and inclusion, we offer a rewarding environment that values your contributions and encourages career development. Experience the unique advantage of being part of a Disability Confident Employer, dedicated to providing opportunities for all individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Burton upon Trent
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Stafforce-Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Stafforce-Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator in Burton upon Trent
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Stafforce-Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Stafforce-Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Stafforce-Recruitment!
How to prepare for a job interview at Stafforce-Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
