Customer Service Administrator in Tewkesbury

Customer Service Administrator in Tewkesbury

Tewkesbury Full-Time On-site
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Highly organised and detail-oriented administrator required by industry leading client, to support customer repair and order processing activities within a busy engineering and manufacturing environment.

This is an excellent opportunity for someone with strong administrative and data-entry skills who enjoys working in a fast-paced setting where accuracy and customer service are key.

Main Duties - Customer Service Administrator

  • Processing and acknowledging customer repair orders accurately and efficiently.
  • Reviewing customer orders and contracts, ensuring that all requirements are correctly captured.
  • Verifying and applying export control requirements where applicable.
  • Maintaining customer-specific order information and documentation.
  • Supporting the setup of new customer accounts in collaboration with the Finance team.
  • Providing updates on repair orders and work-in-progress.
  • Ensuring that all customer and repair records are maintained to a high standard of accuracy.

The ideal candidate will be able to demonstrate the following – Customer Service Administrator

  • Previous experience in administration, customer service, order processing, or a similar transactional role.
  • Strong attention to detail and ability to work accurately with large volumes of information.
  • Comfortable managing multiple priorities and customer requirements.
  • Proficient with using Microsoft Office and with and processing customer data.
  • Previous experience within engineering, manufacturing, repairs, logistics, or supply chain environments would be advantageous.

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Customer Service Administrator in Tewkesbury employer: Staffline

Join a dynamic team as an HGV Class 1 Driver in Scunthorpe, where we prioritise safety, professionalism, and employee satisfaction. Enjoy competitive annual earnings, regular overtime opportunities, and a supportive work culture that fosters growth and teamwork. With a focus on compliance and customer service, this role offers a rewarding career path in the thriving logistics sector.

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Contact Details:

Staffline Recruitment Team