Join a prestigious automotive brand as a Technical Contracts Manager, where you will have the opportunity to enhance your skills and knowledge within a dynamic team. Managing the contractual relationship with 3rd party technical service & port infrastructure providers, within the Southampton & Sywell areas, maximising their performance with regard to lead times and quality of output.
This full-time position offers a 37.5-hour work week, Monday to Friday with flexible working opportunities.
The rate of pay is dependant on experience.
Your Time at Work
As a Technical Contracts Manager, your role will encompass:
Key accountabilities
- Steering the business relationship and interaction of independent 3rd party suppliers to deliver a seamless service provision at all levels.
- To manage the relationship with the technical services providers, ensuring that the services are delivered within strict contractual guidelines and performance is reported on a regular basis through the KPI process.
- Make business decisions based on a sound commercial knowledge and continually review and adapt to ensure that the company's objectives and customer expectations are fulfilled.
- Ensure that the department complies to all relevant legislation and environmental requirements in all the activities it undertakes. Particular attention drawn to health and safety and quality assurance.
- To develop and motivate the audit team through effective management and performance reviews, ensuring that team members are competent, efficient whilst delivering a quality performance.
- To comply and operate in accordance with an operating system that is aligned to BSI standards for process and sustainability obligations and be committed to a policy of continuous improvement.
- Management of effective prioritisation of workflows through all Vehicle Distribution Centres and despatch areas taking into account all routine predictable activity and any unforeseen but possibly urgent technical campaign / recall work.
Our Perfect Worker
What we're looking for:
Impact on innovations and changes
- To develop departmental processes and adopt VPS / 8P principles throughout all technical activities.
- To initiate and develop new processes to ensure that the Vehicle Distribution Centre continues to provide its stakeholders and customers with flexible service solutions.
Purpose and subject of the interaction/communication with internal/external interfaces, negotiating mandate
- Act as an ambassador of the Vehicle Distribution Centres in all relationships with external customers, suppliers and public bodies.
- Be principal relationship manager for the Park Lane service provision.
- To maintain a functional relationship with all retailers signed up to the PDI service to ensure that the service delivery is within agreed expectations and promote further expansion of this activity.
- To steer the business of accessory line fitment within Vehicle Distribution Centres, co-ordinating with Aftersales Development to select and execute the correct opportunities for the retailer network and maximise profit opportunity.
- Provide appropriate feedback to factories and AQ department.
Key Information and Benefits
- Free car parking on site
- Free hot drinks
- Performance bonus
Job Ref:
1BMWF
Technical Contracts Manager in Sywell employer: Staffline
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