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- Tasks: Prepare and load orders onto trains while ensuring customer satisfaction.
- Company: Join a leading, customer-focused long-distance train operator.
- Benefits: Earn £12.21 - £13.07 per hour with temp to perm opportunities.
- Why this job: Be part of a dynamic team and gain valuable experience in a fast-paced environment.
- Qualifications: Active, driven individuals who can handle physical tasks; training provided.
- Other info: On-site support, canteen facilities, and good public transport links.
Great opportunity to work as a key service team member for our client – an industry-leading, customer-focused, long-distance train operator that customers trust to meet their needs. Staffline is recruiting a Service Team Member in Birmingham. This is a temporary position only until the end of March. The rate of pay is £12.21 to £13.07 per hour. This role offers 8-hour shifts – 5 days a week, including weekends: – 05:00am to 22:00pm Monday – Saturday, 08:00am to 22:00pm Sunday Your Time at Work As a Service Team Member your key duties include: – Prepare and load orders onto trains. – Packing, loading, performing routine checks (like temperature), cleaning the premises, and waste disposal. – Dealing with general customer enquires – Competent with basic IT equipment including use of excel sheets, scanners Our Perfect Worker This role requires applicants who are active, driven, and able to move in fast-paced environments with physical demands such as loading, packing and cleaning. – Applicants will be able to work under pressure and timed conditions due to constant rail updates. – A valid in-date DBS check is required. Applicants must have warehouse picking and packing experience. Key Information and Benefits – Earn £12.21 – £13.07 per hour – Temp to perm opportunity – OnSite support from Staffline – Canteen on site – Good links to public transport – PPE provided – Full training provided Job Ref: 1CCT About Staffline Staffline is the UK\’s leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Service Team Member employer: Staffline
Contact Detail:
Staffline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Member
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and ready to take on the role. It shows you’re serious about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Service Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Team Member role. Highlight any relevant experience, especially in customer service or fast-paced environments. We want to see how you can bring your skills to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your enthusiasm for working with us and how you can contribute to our customer-focused approach.
Show Off Your Skills: Don’t forget to mention your IT skills, especially if you're comfortable with Excel and scanners. We value tech-savvy team members who can handle the demands of the job efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Staffline
✨Know the Role Inside Out
Before your interview, make sure you understand the key duties of a Service Team Member. Familiarise yourself with tasks like preparing and loading orders, performing routine checks, and handling customer enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position involves dealing with customer queries, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handle pressure and maintain a positive attitude, especially in fast-paced environments.
✨Get Comfortable with Basic IT
As the job requires using basic IT equipment like Excel sheets and scanners, brush up on these skills before the interview. You might be asked about your experience with technology, so being able to confidently discuss your proficiency will give you an edge.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or what a typical day looks like for a Service Team Member. This shows your genuine interest in the role and helps you assess if it's the right fit for you.