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- Tasks: Lead a team in the security control room, manage incidents, and ensure safety protocols.
- Company: Join G4S, a leader in security solutions, committed to inclusivity and employee development.
- Benefits: Enjoy 5.6 weeks holiday, pension scheme, healthcare, and employee discounts.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in security.
- Qualifications: Must have SIA Security Guard and CCTV Licences, plus experience in a control room environment.
- Other info: Eligible for a £1,000 retention bonus after 12 months; must be a British National.
This vacancy is eligible for a retention bonus of £1,000 which will be paid on successful completion of 12 months of service!
PLEASE NOTE - you must be a British National to be considered for this role. This vacancy is subject to Enhanced Developed Vetting which may take up to 12 months.
Location: Preston
Pay Rate: £16.60 per hour
Hours: Average 42 hours per week
Shifts: 4 on 4 off (2 days, 2 nights) - 06:30 - 18:30/18:30 - 06:30
Your Time at Work
- Supervise and Lead: Oversee the daily activities of security control room operators, providing guidance, training, and support to ensure high performance and adherence to procedures.
- Incident Management: Act as the primary point of contact for all security incidents, coordinating responses, escalating issues as necessary, and ensuring accurate and timely reporting.
- System Monitoring & Management: Expertly monitor and manage a comprehensive suite of security systems, including CCTV, access control, intruder alarms, and fire detection systems.
- Emergency Response Coordination: Coordinate emergency responses with relevant authorities and internal teams, ensuring effective communication and swift resolution during critical situations.
- Reporting & Documentation: Maintain meticulous records of all incidents, activities, and system operations, producing detailed reports for management.
- Procedure: Ensure strict adherence to all security protocols, policies, and procedures by the control room team.
- Team Development: Identify training needs and assist in the development of control room operators to enhance their skills and capabilities.
- Communication: Maintain effective communication with on-site security teams, management, and external stakeholders.
Our Perfect Worker
- A valid SIA Security Guard Licence and CCTV Licence are essential
- Proven experience in a security control room environment
- In-depth knowledge and practical experience with various security systems (CCTV, access control, alarm monitoring, etc.)
- Excellent incident management and problem-solving skills
- Strong leadership abilities with a track record of motivating and developing teams
- Exceptional communication (written and verbal) and interpersonal skills
- Ability to remain calm and effective under pressure, making sound decisions in critical situations
- Proficiency in relevant security software and computer systems
Key Information and Benefits
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
- Free parking
G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
About Staffline: Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Security Control Room Supervisor employer: Staffline
Contact Detail:
Staffline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Control Room Supervisor
✨Tip Number 1
Familiarise yourself with the specific security systems mentioned in the job description, such as CCTV and access control. Being able to discuss your hands-on experience with these systems during the interview will demonstrate your suitability for the role.
✨Tip Number 2
Highlight any previous leadership roles you've held, especially in a security context. Prepare examples of how you've motivated and developed teams, as this is a key responsibility of the position.
✨Tip Number 3
Brush up on your incident management skills. Be ready to discuss specific incidents you've managed in the past, focusing on your decision-making process and how you coordinated responses effectively.
✨Tip Number 4
Since communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider preparing scenarios where effective communication made a difference in your previous roles.
We think you need these skills to ace Security Control Room Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Security Control Room Supervisor position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: Emphasise your previous experience in a security control room environment. Include specific examples of incident management, system monitoring, and team leadership to demonstrate your suitability for the role.
Showcase Your Skills: Make sure to mention your valid SIA Security Guard Licence and CCTV Licence, as well as your proficiency in security software. Highlight your problem-solving abilities and communication skills, which are crucial for this position.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the perfect fit for the role. Address your leadership experience, ability to remain calm under pressure, and your commitment to adhering to security protocols.
How to prepare for a job interview at Staffline
✨Showcase Your Leadership Skills
As a Security Control Room Supervisor, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your experience in managing teams, providing guidance, and motivating others. Share specific examples of how you've successfully led a team in a high-pressure environment.
✨Know Your Security Systems
Familiarise yourself with the various security systems mentioned in the job description, such as CCTV, access control, and alarm monitoring. During the interview, highlight your practical experience with these systems and be ready to discuss how you've effectively managed them in past roles.
✨Prepare for Incident Management Scenarios
Expect questions related to incident management and emergency response coordination. Prepare to share examples of how you've handled security incidents, coordinated responses, and ensured effective communication during critical situations. This will showcase your problem-solving skills and ability to remain calm under pressure.
✨Emphasise Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you've maintained communication with on-site teams, management, and external stakeholders. Highlight any experiences where your communication skills made a significant impact on the outcome of a situation.