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- Tasks: Ensure safety and security at retail premises while providing excellent customer service.
- Company: Join TSS, a leading global provider of security solutions with a commitment to inclusivity.
- Benefits: Enjoy 5.6 weeks holiday, pension scheme, healthcare, and employee discounts.
- Why this job: Gain valuable experience, training, and career progression in a supportive environment.
- Qualifications: Must be 18+, possess SIA licence, and have strong communication skills.
- Other info: Free uniform provided and a focus on diversity and inclusion.
Position: Retail Security Officer
Location: Ipswich
Pay Rate: £13.30 per hour
Hours: Various
Shifts: Various
SG / DS SIA licence required.
Your Time at Work
– To provide a visible uniformed deterrent, to contribute to the safety and security of the client\’s premises and staff
– To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
– To lawfully deter potential troublemakers on site
– To observe and report incidents using the correct reporting systems
– To carry out all duties assigned by the client or manager to whom you are responsible
– To ensure site knowledge is kept up to date and developments at local level are identified
– To understand and implement any Fire and Safety evacuation procedures
– To assist, if required by the Client, with staff and contractor searches
– To ensure that the Security base is always maintained in a clean and tidy condition
– To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed
Our Perfect Worker
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you\’ll need to be tech-savvy enough to use our digital devices.
Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company – as the world\’s leading provider of security solutions, we offer loads of training and support. You\’ll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
Key Information and Benefits
– 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
– Workplace Pension Scheme
– Progression training and development opportunities
– Life assurance benefit
– Contributory Healthcare Scheme
– Eyecare vouchers
– Employee Discount Schemes
– Refer a friend scheme
– Free uniform provided
Job Ref: (T50)
TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Retail Security Officer employer: Staffline
Contact Detail:
Staffline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and loss prevention strategies commonly used in retail environments. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, as they are crucial for a Retail Security Officer. Engage in conversations with friends or family about conflict resolution and customer service scenarios to build your confidence.
✨Tip Number 3
Stay updated on the latest technology used in security systems. Being tech-savvy is essential for this role, so consider exploring online resources or tutorials that cover digital reporting systems and surveillance equipment.
✨Tip Number 4
Network with current or former security professionals to gain insights into the role and the company culture. This can provide you with valuable information that may set you apart from other candidates during the selection process.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Retail Security Officer. Highlight key skills such as communication, customer service, and tech-savviness in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous security roles or customer service experience, and ensure your SIA licence is clearly mentioned.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for TSS and how your skills make you a perfect fit for the Retail Security Officer position.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Staffline
✨Showcase Your Communication Skills
As a Retail Security Officer, strong communication skills are essential. During the interview, demonstrate your ability to communicate clearly and effectively, both verbally and non-verbally. Share examples of how you've successfully interacted with customers or handled difficult situations in the past.
✨Familiarise Yourself with Security Protocols
Make sure you understand the key responsibilities of a Retail Security Officer, including loss prevention and emergency procedures. Be prepared to discuss how you would handle specific scenarios, such as dealing with potential troublemakers or conducting searches, to show that you are knowledgeable and proactive.
✨Emphasise Teamwork and Professionalism
Highlight your ability to work well in a team and maintain professionalism at all times. Share experiences where you collaborated with others to achieve a common goal, and explain how you plan to contribute positively to the workplace culture at TSS.
✨Demonstrate Tech Savviness
Since the role involves using digital devices for reporting and communication, be ready to discuss your comfort level with technology. Mention any relevant experience you have with digital tools or systems, and express your willingness to learn new technologies if needed.
