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For Companies At a Glance
- Tasks: Manage customer queries through phone, email, and live chat.
- Company: Leading workforce solutions provider in the UK with a vibrant team.
- Benefits: Earn £12.80 per hour, enjoy temp to perm opportunities, and free car parking.
- Why this job: Join a dynamic team dedicated to delivering exceptional customer satisfaction.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Full-time position based in Warrington with great career potential.
The predicted salary is between 26700 - 40000 £ per year.
A leading workforce solutions provider in the United Kingdom is seeking a motivated Customer Services Executive to join their team in Warrington. This full-time position offers £12.80 per hour and involves managing customer queries via phone, email, and live chat.
The ideal candidate will have previous customer service experience and strong communication skills.
Benefits include temp to perm opportunities and free car parking. Join a vibrant team committed to customer satisfaction.
Customer Service Executive: Multichannel Support & CRM employer: Staffline
Contact Detail:
Staffline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive: Multichannel Support & CRM
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer queries, try role-playing with a friend or family member. It’ll help you feel more confident when you get that interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Follow up after your application! A quick email thanking them for considering your application shows enthusiasm. Plus, it keeps you on their radar. Remember, we’re rooting for you!
We think you need these skills to ace Customer Service Executive: Multichannel Support & CRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Executive role and how you can contribute to our vibrant team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves managing queries through various channels, make sure your application reflects your strong communication skills. We love clear and concise writing, so keep it straightforward!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Staffline
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This shows that you understand the importance of customer satisfaction.
✨Familiarise Yourself with Multichannel Support
Since the role involves managing queries via phone, email, and live chat, make sure you know the differences in tone and approach for each channel. Prepare examples of how you've successfully navigated these platforms in previous roles.
✨Showcase Your Communication Skills
Strong communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable expressing yourself in a friendly yet professional manner.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Being able to align your answers with their commitment to customer satisfaction will demonstrate that you're not just looking for any job, but that you genuinely want to be part of their vibrant team.
