At a Glance
- Tasks: Join our team as an Access Control Officer, managing site access and providing top-notch customer service.
- Company: G4S is a leading security provider, committed to inclusivity and employee support.
- Benefits: Enjoy a permanent contract, 20 days leave, health cash plan, and discounts on insurance.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to a major project.
- Qualifications: Good education in Maths, English, and IT; SIA licence required.
- Other info: Flexible shifts with competitive pay at Β£16.66 per hour.
Overview
This position is based in Orwell Logistics in Ipswich. Access Control Officers are key members of the Security Team and are tasked with enabling access for the workers employed across the SZC project by the control, issue and receipt of access control passes. Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the SZC sites and prevent unauthorised access where required. This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems. By the nature of their activities, Access Control Officers will require an SIA licence in order to effectively deliver this function. The Access Control Officer is a duty role that is required to provide 24 hour access control coverage across the SZC project, therefore applicants must be prepared to work 12 hour shifts rotating through days and nights.
Time at Work β Β£16.66 per hour, Mon to Sun. Hours are Monday to Friday, with early and late shifts between 06:00 and 20:00 and one Saturday per month, 06:00 β 13:00.
Key Responsibilities
- Key enabler of access to the site and associated developments
- Reception duties
- Visitor Management
- General office duties as required
- Assisting the Access Control Manager in tasks that may arise
- Monitor and deliver service level requirements as per KPI\βs
- Support Site Induction Service
- Follow project processes and working instructions
Skills and Competencies
- Strong written and verbal communications
- Attention to detail
- Ability to manage workload, prioritise and manage time
- Adaptable and flexible
- Customer focused
Profile
Educational Requirements/Qualifications
A good standard of education in Maths, English and IT.
Preferred Experience
- Prior experience of working within a busy office environment and under pressure
- Excellent IT skills with a working knowledge of all MS Office packages
Personal Qualities
- Highest levels of integrity, respectfulness and professionalism required at all times
- Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interest
- An engaging and proactive \βcan do\β attitude where successes and failures are shared
- Doing what we say we are going to do and only committing to what can be done
- Listen and communicate effectively
- Ability to plan ahead as far as possible and share intelligence to prevent surprises
Specific Occupational Requirements
- Ability to pass and hold National Security Vetting
- SIA Licence
Key Information and Benefits
Permanent Contract
- 20 days leave per year
- G4S National Pension Scheme
- Health Saturday Fund (Health Cash Plan for you and your family)
- Perks at Work (National Discount Scheme)
- Aviva Car, Home and Travel Insurance Discount
Ref 1G4S β G182
G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in partnership with G4S, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
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Access Control Officer - Sizewell C ( Ipswich) employer: Staffline
Contact Detail:
Staffline Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Access Control Officer - Sizewell C ( Ipswich)
β¨Tip Number 1
Familiarise yourself with the specific security protocols and visitor management systems used at Sizewell C. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to the role.
β¨Tip Number 2
Highlight any previous experience in customer service or administrative roles, especially in busy environments. This will show that you can handle the pressures of the Access Control Officer position effectively.
β¨Tip Number 3
Prepare to discuss how you would manage conflicts or difficult situations with site pass holders or visitors. Having examples ready will illustrate your problem-solving skills and customer-focused attitude.
β¨Tip Number 4
Since the role requires an SIA licence, ensure you have this ready and be prepared to discuss your understanding of its importance in maintaining site security. This will show your commitment to the responsibilities of the position.
We think you need these skills to ace Access Control Officer - Sizewell C ( Ipswich)
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Access Control Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in customer service, administration, or security roles. Mention specific examples where you demonstrated strong communication skills, attention to detail, and the ability to work under pressure.
SIA Licence Confirmation: Since an SIA licence is a requirement for this role, ensure you mention your current status regarding this licence in your application. If you do not have one yet, indicate your willingness to obtain it promptly.
Professional Presentation: Make sure your CV and cover letter are well-structured and free of errors. Use a professional tone while also conveying your proactive attitude and commitment to integrity and professionalism, as highlighted in the job profile.
How to prepare for a job interview at Staffline
β¨Understand the Role
Make sure you thoroughly understand the responsibilities of an Access Control Officer. Familiarise yourself with the key tasks such as reception duties, visitor management, and the operation of security IT systems. This will help you demonstrate your knowledge during the interview.
β¨Highlight Relevant Experience
If you have prior experience in a busy office environment or customer service roles, be ready to discuss specific examples. Emphasise your ability to manage workload and prioritise tasks, as these skills are crucial for this position.
β¨Showcase Your Communication Skills
Strong written and verbal communication skills are essential for this role. Prepare to provide examples of how you've effectively communicated in previous positions, especially in situations that required conflict resolution or customer interaction.
β¨Demonstrate Flexibility and Adaptability
Since the role requires working 12-hour shifts and adapting to various situations, be prepared to discuss your flexibility and willingness to work different hours. Share any experiences where you successfully adapted to changing circumstances in your previous jobs.