At a Glance
- Tasks: Manage customer accounts, monitor debts, and ensure timely payments.
- Company: Join a dynamic team in Portadown focused on financial excellence.
- Benefits: Enjoy a structured work schedule with competitive pay based on experience.
- Why this job: Be part of a supportive culture that values communication and teamwork.
- Qualifications: 2+ years in credit control, strong communication, and MS Office skills required.
- Other info: Opportunity for growth and collaboration with various departments.
The predicted salary is between 30000 - 42000 £ per year.
Credit Controller required for Portadown
Hours of Work: 8am - 5pm Monday - Thursday, 8am - 4pm Friday
Salary depending on experience
Duties:
- Set up new Customers on Database.
- Carry out Credit Checks and ensure that all customer details are correct.
- Monitor overdue accounts and prompt remedial action as required.
- Telephone / E-mail customers to ensure debt collected within the agreed payment terms - recording all actions on Customer Account.
- Legal recovery of unpaid debts where appropriate.
- Effectively dealing with customer account queries, including liaising with other departments, i.e., despatch, sales etc to ensure that they are brought to a satisfactory conclusion.
- Liaise with the Sales Team regarding Credit matters.
- Daily Posting and allocating of payment received.
- Ensure and maintain confidentiality of customer information.
Essential Skills & Experience:
- At least 2 years previous experience in a busy credit control team / function
- Excellent communication and organisational skills
- Proficiency in MS Word and MS Excel
How to Apply:
Send your CV to Call (EXT 345) for more details.
Credit Controller employer: Staffline Recruitment Ltd.
Contact Detail:
Staffline Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific credit control processes and software commonly used in the industry. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Brush up on your communication skills, especially in handling difficult conversations regarding overdue accounts. Practising scenarios with friends or family can help you feel more confident when discussing sensitive topics with potential employers.
✨Tip Number 3
Network with professionals in the finance and credit control sectors. Attend local events or join online forums where you can connect with others in the field. This could lead to valuable insights and even job referrals.
✨Tip Number 4
Research StudySmarter and our values, as well as the specifics of the Credit Controller role. Tailoring your conversation during any interviews to reflect how your experience aligns with our mission can make a significant impact.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in credit control. Emphasise your previous roles, particularly any that involved managing overdue accounts or liaising with sales teams.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the duties mentioned in the job description. Explain how your skills and experience make you a perfect fit for the role of Credit Controller.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Word and MS Excel, as well as your communication and organisational skills. Provide examples of how you've used these skills in past roles.
Follow Application Instructions: Ensure you send your CV to the specified contact and follow any additional instructions provided in the job listing. This shows attention to detail and respect for the application process.
How to prepare for a job interview at Staffline Recruitment Ltd.
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be prepared to discuss how you've successfully managed overdue accounts in the past.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Be ready to share examples of how you've effectively communicated with customers and other departments to resolve issues and ensure timely payments.
✨Familiarise Yourself with Relevant Software
Since proficiency in MS Word and Excel is essential, make sure you can confidently discuss your experience with these tools. Consider mentioning specific functions or features you've used that are relevant to credit control.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with a difficult customer or managing a high volume of overdue accounts. Think through your responses and have examples ready to illustrate your problem-solving skills.