At a Glance
- Tasks: Lead a friendly team, manage store operations, and ensure customer satisfaction.
- Company: Join a supportive company with a focus on inclusion and employee development.
- Benefits: Competitive salary, generous leave, private healthcare, and staff discounts.
- Why this job: Make a real impact in a dynamic environment with great work/life balance.
- Qualifications: Previous management experience is a plus; customer service skills are essential.
- Other info: Enjoy excellent career progression and a culture that values your wellbeing.
The predicted salary is between 28800 - 42000 Β£ per year.
We now have an exciting, permanent vacancy for a Store Manager for our client based in Newry, Northern Ireland. We're looking for a customer focused individual to become a key member of the friendly and supportive team.
Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
As a Store Manager, your responsibilities will include:
- Oversee the day to day running of the store, ensuring customers and staff have everything they need.
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers' needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
What we need you to have:
- Previous management or supervisor experience desirable.
- Previous experience in a customer facing environment.
- Good communications skills with a positive customer focused attitude.
- Good understanding of IT systems.
- Flexibility towards working hours and duties.
- Driving license is desirable but not essential.
In return you will receive:
- Competitive starting salary with yearly reviews.
- Commercial bonus scheme of up to 42% of annual salary.
- 35 days of annual leave, including bank holidays.
- Guaranteed 39 hours pay per week with overtime or lieu time available.
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions.
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy.
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members.
- Generous staff discount on paint and decorating tools at Johnstone's Decorating Centre.
- Colleague recognition program that recognizes and rewards our colleagues.
- Inclusive and engaging workplace β We foster a culture of inclusion for all (Our engagement scores show it!).
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme.
Store Manager in Newry employer: Staffline Operations
Contact Detail:
Staffline Operations Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager in Newry
β¨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
β¨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and management. Role-playing with a friend can help you feel more confident and articulate your experiences effectively.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Newry
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight any previous management or customer-facing experience, even if itβs not in retail. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and your understanding of IT systems. Let us know why youβre excited about this opportunity and how you can contribute to our friendly team.
Showcase Your Communication Skills: Since good communication is key for this role, make sure your application is clear and concise. Use a friendly tone and donβt hesitate to show off your positive attitude. We love seeing candidates who can connect with customers and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, youβll get to explore more about our company culture while youβre at it!
How to prepare for a job interview at Staffline Operations
β¨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their products and services, especially in the context of customer service. This will help you align your answers with what theyβre looking for.
β¨Showcase Your Customer Service Skills
As a Store Manager, customer focus is key. Prepare examples from your past experiences where youβve gone above and beyond for customers. Highlight how you handled difficult situations and turned them into positive outcomes.
β¨Demonstrate Leadership Experience
Even if you havenβt held a formal management position, think about times when youβve led a team or taken initiative. Be ready to discuss your approach to motivating others and ensuring a smooth operation in a busy environment.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if itβs the right fit for you.