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- Tasks: Be the go-to person for customer queries and provide top-notch admin support.
- Company: Join a dynamic team in Armagh focused on delivering excellent service.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Make a real difference by improving services and supporting your community.
- Qualifications: 5 GCSEs including English & Maths or relevant experience required.
- Other info: Opportunity for personal development and career growth in a collaborative setting.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities:
- Act as point of contact for all customers and clients ensuring that all queries/issues are cascaded up to the relevant person, if appropriate.
- Provide high quality administrative support to respective service area ensuring the effective operation of systems and procedures.
- Input, process, monitor and validate information effectively in a timely manner ensuring accuracy and attention to detail.
- Assist with the analysis and monitoring of information/statistics.
- Collate information and assist with the preparation of reports, documents and proposals for senior staff within the service area as well as routine advice, guidance and assistance as required.
- Contribute to the compilation of relevant protocols and procedures for service area.
- Assist in the development and implementation of relevant systems within the service area.
- Ensure that stationery stock levels are maintained, replenished and stored securely.
- Ensure a continual high standard of service is provided to all staff, customers, members of the public and suppliers.
- Continually seek to improve the service delivered within your service area by committing to attend personal development training, demonstrating a team work ethic and embracing change.
Essential requirements:
- 5 GCSEs Grades A-C including English & Maths or equivalent or 18 months relevant experience.
- Applicants must be willing to undertake REC Level 2 Certificate in Recruitment Resourcing within 12 months of commencement of employment.
- Ability to use own initiative and work independently or as part of a team to ensure that performance targets and objectives are met.
- Ability to prioritise work to achieve set deadlines.
- Effective communication skills, orally, written and electronically.
- Knowledge and experience in the use of information technology to include Microsoft Office.
Desirable Criteria:
- 1 years' experience in a recruitment setting.
Hours of work:
Hourly rate: £ per hour
Shared Services Support Officer Band 3 in Armagh employer: Staffline Group PLC
Contact Detail:
Staffline Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shared Services Support Officer Band 3 in Armagh
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Shared Services Support Officer Band 3 in Armagh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can be the perfect fit for our team!
Show Off Your Attention to Detail: Since accuracy is key in this role, ensure your application is free from typos and errors. We appreciate a polished submission that reflects your ability to maintain high standards in your work.
Highlight Relevant Experience: If you've got experience in administrative support or customer service, make it shine! We love seeing how your background can contribute to our mission of delivering top-notch service.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Staffline Group PLC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Shared Services Support Officer. Familiarise yourself with the key tasks like providing administrative support and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since effective communication is crucial for this position, prepare examples of how you've successfully communicated in previous roles. Think about times when you resolved issues or provided guidance to clients. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Highlight Your Attention to Detail
Given the emphasis on accuracy and monitoring information, be ready to discuss how you ensure attention to detail in your work. Bring up specific instances where your meticulousness made a difference, whether it was in report preparation or data validation. This will reassure them that you can maintain high standards.
✨Demonstrate Your Team Spirit
This role requires a strong team ethic, so think of examples where you've worked collaboratively. Be prepared to talk about how you contribute to a positive team environment and how you embrace change. Showing that you're adaptable and willing to learn will make you a standout candidate.
