Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer contracts, conduct audits, and ensure high service standards.
- Company: Join a dynamic team at Staffline, a leader in the security and facilities sector.
- Benefits: Enjoy a competitive salary, company car, and flexible working hours.
- Why this job: Make a real impact by managing key contracts and enhancing customer satisfaction.
- Qualifications: Experience in contract management and knowledge of the security industry required.
- Other info: Great opportunity for career growth in a supportive environment.
Staffline are hiring! We have a new permanent job vacancy and are keen to speak with experienced Regional Contract/Account Managers in the Derby area. This role will see you out and about, and you will have access to a company car as part of the salary package; therefore, it is essential you have a full UK driving licence (manual).
Our ideal candidate will have experience within the Security and Facilities sector, and you will have managed numerous contracts simultaneously, with the ability to re-prioritise to support all customers.
This position will require you to travel to various customer sites in Derby, Worksop, Chesterfield, East & West Midlands. You will be responsible for the management of specified customer contracts of sites, involvement with the auditing, reviewing and maintenance of the Quality Management System. You will set very high standards for site-based colleagues, have well-developed organisational skills, and the ability to work independently and as part of the operational team.
- Conduct surveys and risk assessments.
- Manage customer complaints.
- Agree, monitor, and manage Service Level Agreements for all customer contracts.
- Customer liaison.
- Complete periodic audits of all customer contracts and reviews with the customers.
- Dealing with Health & Safety reports and RIDDOR.
- Liaise with Managing Director or representative through the Management of Service processes.
- Prepare high-level summaries and KPIs for specific sites as specified in the Service Level Agreement.
Key job competencies and skills requirements:
- Customer focused.
- Knowledge of both strategic and operational level of business and security industry.
- A working knowledge of industry rules, regulations, legislation and standards.
- Management skills gained through experience.
- Trained to perform security surveys and risk assessments to evaluate health & safety hazards.
- Good working use of technology and computer literate.
- Organisational skills.
- Drive and determination.
- Information gathering.
- Problem solving and judgement.
- Interpersonal and communication skills.
- Knowledge of business processes.
Working hours: Days, flexibility is required for start times. Salary depending on experience. Company car. For further information about this position, please apply.
Regional Contract/Account Manager in Derby employer: Staffline Express
Contact Detail:
Staffline Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Contract/Account Manager in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections in the security and facilities sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in managing contracts and customer relations.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in organisational management and problem-solving make you the perfect fit for the Regional Contract/Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Regional Contract/Account Manager in Derby
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you even think about applying, make sure you read through the job description at least once. It’ll give you a solid understanding of what we’re looking for and help you tailor your application to stand out.
Showcase Your Relevant Experience: When writing your application, highlight your experience in managing contracts, especially in the Security or Facilities sector. We want to see how your background aligns with the role, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Finally, make sure you apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Staffline Express
✨Know Your Stuff
Make sure you brush up on your knowledge of the security and facilities sector. Familiarise yourself with industry regulations and standards, as well as the specific contracts you might be managing. This will show that you're not just a candidate, but someone who understands the landscape.
✨Showcase Your Organisational Skills
Since this role involves managing multiple contracts, be ready to discuss how you've successfully juggled various responsibilities in the past. Prepare examples that highlight your organisational skills and ability to prioritise tasks effectively.
✨Prepare for Customer Scenarios
Think about potential customer complaints or issues you might face in this role. Be prepared to discuss how you would handle these situations, demonstrating your problem-solving skills and customer-focused approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to quality management or how they measure success in customer contracts. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
