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- Tasks: Deliver engaging training to drivers and warehouse teams while travelling across the UK.
- Company: Join a national home delivery and logistics business focused on service excellence.
- Benefits: Enjoy a competitive salary, state-of-the-art facilities, and opportunities for growth.
- Why this job: Make a real impact by developing others and enhancing customer service standards.
- Qualifications: Experience in training, strong communication skills, and a full UK driving licence required.
- Other info: Work in a dynamic environment with a mix of office, warehouse, and field coaching.
The predicted salary is between 36000 - 60000 £ per year.
About the Role We are working with a national home delivery and logistics business to recruit a Home Delivery Training Coordinator. This is a hands-on, varied role where you\’ll be at the forefront of delivering high-quality training to warehouse operatives, delivery drivers, and associated teams. You\’ll be based at a purpose-built training facility in Lichfield, but the role will also involve regular travel to depots across the UK to deliver driver assessments, in-field coaching, and operational support. This position is ideal for someone who thrives on developing others, can deliver engaging and interactive training, and enjoys working closely with operational teams to drive service excellence. Key Responsibilities Deliver engaging training sessions for new starters and existing staff across warehouse and delivery operations Coach, motivate, and develop teams to achieve top-level customer service standards Create induction packs, training materials, and departmental handbooks Build and maintain training matrices and plans for staff development Conduct driver ride-alongs and spot checks to ensure best practice is followed Provide training on safe loading of vehicles and core operational processes Monitor and review training effectiveness through evaluations and performance feedback Assist with vehicle gatehouse checks and support operational audits Investigate customer complaints and property damage, identifying training needs where necessary Work closely with management to ensure consistency across all depots What We\’re Looking For Essential: Proven training delivery experience, ideally in logistics, warehouse, or home delivery environments Strong leadership and communication skills Ability to engage with staff at all levels and influence positive behaviours Health & Safety awareness Competent IT skills (Excel, Word, etc.) Full UK driving licence (no more than 3 points) Desirable: Previous home delivery or \”final mile\” experience Driving assessor qualifications or experience Quality control knowledge Customer service background Why Apply? Work in a state-of-the-art training facility and out in the field Be part of a growing national operation with opportunities to influence change Variety in your working week – split between office, warehouse, and on-the-road coaching Competitive salary and benefits package
Delivery Driver Trainer employer: Staffline Express
Contact Detail:
Staffline Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver Trainer
✨Tip Number 1
Familiarise yourself with the latest training techniques and methodologies in logistics. This will not only enhance your training sessions but also demonstrate your commitment to professional development, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the logistics and delivery sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Gain hands-on experience by volunteering or shadowing in similar roles. This practical exposure will not only boost your confidence but also give you real-life examples to discuss during interviews.
✨Tip Number 4
Research the company’s values and training philosophy. Tailor your approach to align with their mission, showing that you are not just a fit for the role, but also for the company culture.
We think you need these skills to ace Delivery Driver Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your training delivery experience, especially in logistics or home delivery environments. Use specific examples that demonstrate your leadership and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for developing others and your ability to deliver engaging training sessions. Mention any relevant qualifications or experiences that align with the job description.
Highlight Relevant Skills: In your application, emphasise your IT skills, health and safety awareness, and any driving assessor qualifications you may have. These are key attributes that the company is looking for.
Showcase Your Impact: If possible, include metrics or feedback from previous training sessions you've conducted. Demonstrating the effectiveness of your training can set you apart from other candidates.
How to prepare for a job interview at Staffline Express
✨Showcase Your Training Experience
Make sure to highlight your previous training delivery experience, especially in logistics or home delivery environments. Be prepared to discuss specific examples of how you've successfully engaged and developed teams in the past.
✨Demonstrate Leadership Skills
Since this role requires strong leadership, think of instances where you've motivated or influenced others positively. Share stories that illustrate your ability to lead and inspire teams to achieve high customer service standards.
✨Prepare for Practical Scenarios
Expect to discuss practical scenarios related to driver assessments and coaching. Be ready to explain how you would conduct a ride-along or handle a situation involving customer complaints, showcasing your problem-solving skills.
✨Familiarise Yourself with Health & Safety Protocols
Given the importance of health and safety in this role, brush up on relevant protocols and be prepared to discuss how you would incorporate these into your training sessions. This will demonstrate your commitment to safe practices in the workplace.
