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- Tasks: Manage customer queries and support returns in a fast-paced office.
- Company: Join a dynamic team at Stafflex in Huddersfield.
- Benefits: Competitive pay with potential for permanent role and career progression.
- Other info: Exciting opportunity for growth in a supportive environment.
- Why this job: Perfect for building admin skills and moving into payroll expertise.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 26500 - 27500 £ per year.
Salary: 12.71 p/h - Increasing with Progression
Location: Huddersfield
Hours: 9am - 5pm, Monday - Friday (37.5 Hours per Week)
Contract Type: 12 Week Temporary role with a view to being offered a permanent role upon successful trial period
Stafflex are recruiting for a Customer Service Administrator to join a busy, fast-paced office environment in Huddersfield. This is a fantastic opportunity for someone looking to build on strong administrative skills to build into a payroll-focused position over time. This role will initially focus on supporting customer returns and administration with an opportunity to develop into a specialist payroll position over time.
Key Responsibilities
- Manage customer queries via phone and email in a professional and efficient manner
- Handle the full returns process, liaising with internal teams and customers
- Provide accurate information on products, orders and deliveries
- Support general administrative duties across the team
- Export and manipulate data using Microsoft Excel and internal systems
- Maintain accurate records and ensure attention to detail across all tasks
Customer Service Administrator employer: Stafflex Office Recruitment Limited
Contact Detail:
Stafflex Office Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and serious about the role. Plus, it gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Customer Service Administrator role. We want to see how your skills align with managing customer queries and handling returns, so don’t hold back!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing enthusiasm and personality in applications.
Show Off Your Skills: Don’t forget to mention your proficiency with Microsoft Excel and any other relevant software. We’re looking for someone who can handle data manipulation and maintain accurate records, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stafflex Office Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator. Familiarise yourself with common customer service scenarios and the returns process. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves managing customer queries, practice articulating your thoughts clearly. You might want to prepare examples of how you've handled difficult customer interactions in the past. This will demonstrate your ability to communicate effectively under pressure.
✨Excel at Excel
As you'll be using Microsoft Excel, brush up on your skills before the interview. Be ready to discuss how you've used Excel in previous roles, especially for data manipulation and record-keeping. If you can, mention specific functions or tasks you've completed using Excel.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, opportunities for progression into payroll, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.