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- Tasks: Lead sales operations and drive revenue growth in a diving equipment company.
- Company: Specialist diving equipment supplier with a focus on customer service.
- Benefits: Competitive salary, bonus structure, and opportunities for career growth.
- Other info: Join a dynamic team and make a real impact in the diving community.
- Why this job: Combine your passion for diving with a rewarding sales management role.
- Qualifications: Experience in sales strategy, operations, and knowledge of diving equipment.
The predicted salary is between 33000 - 37000 £ per year.
Location: Huddersfield
Salary: 33,000 - 37,000 Depending on Experience + Bonus Structure
Hours: Full Time 37.5 Hours per Week; Monday - Friday 9am - 5pm
Stafflex are working with a specialist diving equipment supplier who are seeking a commercially driven and operationally strong Sales Operations Manager to lead the retail and distribution activities. This is a hands-on role, overseeing daily operations, inventory control, order fulfilment and supplier coordination, while actively driving sales performance and revenue growth. You will be responsible for the full customer journey from first enquiry through to after-sales support and service.
The role also includes responsibility for overseeing dry suit repairs, ensuring high technical standards, efficient turnaround times and clear communication with customers. Being involved in a smaller operation, you will coach, support and manage performance to deliver excellent customer service and meet sales targets. This position would suit a proactive supervisor or manager with strong organisational skills and you must have a genuine interest or background in diving equipment and technical products.
Key Responsibilities- Supervise day to day retail and warehouse operations
- Oversee order fulfilment, shipping, receiving and inventory accuracy
- Monitor stock levels and coordinate replenishment with suppliers
- Improve operational workflows to increase accuracy, efficiency and reduce costs
- Track KPIs including inventory turnover, order accuracy and fulfilment times
- Drive sales to meet or exceed revenue targets
- Active selling and customer engagement
- Develop and implement sales strategies, promotions and up selling initiatives
- Monitor key sales metrics including conversion rate, ATV and margin
- Identify opportunities for cross selling
- Support B2B sales with dive centres, instructors and clubs
- Manage purchase orders and supplier relationships
- Analyse sales trends to forecast demand and optimise stock
- Coordinate product launches and new equipment introductions
- Ensure excellent customer service across retail and online channels
- Handle returns and warranty claims
- Build relationships with local dive communities and instructors
- Generate sales leads and identify partnership opportunities
- Ensure compliance with regulation around compressed gas cylinders and service standards
- Maintain H&S standards within retail and warehouse environments
- Knowledge of diving equipment, dry suits and accessories
- 3+ Years' experience in sales strategy and execution
- 3+ Years' experience in operations or supervisory roles
- Proven track record of meeting or exceeding sales targets
- Experience with stock management systems ERP/MRP
- Customer relationship management skills
- Strong commercial awareness including margins and profitability
- Full UK Driving license
If you're mad about diving and have proven experience within a senior sales/operation function, this is a great rare opportunity to shape and grow a specialist business. Performance truly drives opportunity as the company grows, so do your rewards. Please apply now!
Sales Operations Manager - Diving Supplies in Bradford employer: Stafflex Office Recruitment Limited
Contact Detail:
Stafflex Office Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager - Diving Supplies in Bradford
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to sales operations. Think about how your experience aligns with their needs, especially around inventory control and customer service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Sales Operations Manager - Diving Supplies in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in sales operations and any diving-related experience to show us you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about diving and how your previous roles have prepared you for this position. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet or exceed sales targets. Numbers speak volumes, so include metrics where possible to back up your claims!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Stafflex Office Recruitment Limited
✨Know Your Diving Gear
Make sure you brush up on your knowledge of diving equipment and dry suits. Being able to discuss specific products and their features will show your genuine interest and expertise, which is crucial for this role.
✨Showcase Your Sales Success
Prepare to share concrete examples of how you've met or exceeded sales targets in the past. Use metrics and KPIs to back up your achievements, as this will demonstrate your commercial awareness and ability to drive revenue growth.
✨Demonstrate Operational Savvy
Be ready to discuss your experience with inventory control and order fulfilment processes. Highlight any improvements you've made in operational workflows that increased efficiency or reduced costs, as this is a key responsibility of the role.
✨Engage with Customer Service Scenarios
Think of examples where you've provided excellent customer service or handled challenging situations. This role involves overseeing the full customer journey, so showing your ability to manage relationships and ensure satisfaction will be a big plus.