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- Tasks: Support customer queries and manage returns in a fast-paced office.
- Company: Join a dynamic team in Huddersfield with growth opportunities.
- Benefits: Competitive pay, potential for permanent role, and skill development.
- Other info: Structured role with long-term prospects in a supportive environment.
- Why this job: Build your admin skills while progressing towards a payroll specialist position.
- Qualifications: Experience in customer service/admin and good Excel skills required.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £12.71 p/h - Increasing with Progression
Location: Huddersfield
Hours: 9am - 5pm, Monday - Friday (37.5 Hours per Week)
Contract Type: 12 Week Temporary role with a view to being offered a permanent role upon successful trial period
Stafflex are recruiting for a Customer Service Administrator to join a busy, fast-paced office environment in Huddersfield. This is a fantastic opportunity for someone looking to build on strong administrative skills to build into a payroll-focused position over time. This role will initially focus on supporting customer returns and administration with an opportunity to develop into a specialist payroll position over time.
Key Responsibilities:
- Manage customer queries via phone and email in a professional and efficient manner
- Handle the full returns process, liaising with internal teams and customers
- Provide accurate information on products, orders and deliveries
- Support general administrative duties across the team
- Export and manipulate data using Microsoft Excel and internal systems
- Maintain accurate records and ensure attention to detail across all tasks
Skills & Experience Required:
- Good working knowledge of Microsoft Excel (Filters, Basic Formulas, Pivot tables)
- Previous Experience in a Customer Service/Admin role
- Strong communication skills
- A professional telephone manner
- High-level of attention to detail and organisation
- Ability to manage multiple tasks in a fast-paced environment
- Confident using computer system and willing to learn new processes
- Friendly, approachable and team-orientated manner
- Positive attitude and willingness to learn and develop
- Reliability and ability to work independently when required
This is an ideal opportunity for someone looking for a structured office role with long-term prospects. If you're looking for a clear pathway, this role will offer you stability within a growing environment. Please apply now to be considered.
Customer Service Administrator in Yorkshire employer: Stafflex Ltd
Contact Detail:
Stafflex Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Yorkshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stafflex. Understand their values and what they’re looking for in a Customer Service Administrator. This will help you tailor your answers and show that you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about your past experiences and how they relate to the role. We can even help you with mock interviews if you need a bit of extra practice!
✨Tip Number 3
Show off your Excel skills! Since this role requires a good working knowledge of Microsoft Excel, be ready to discuss your experience with filters, formulas, and pivot tables. Maybe even bring along a quick example of how you’ve used these skills in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your Microsoft Excel prowess and any previous roles that demonstrate your attention to detail.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Administrator role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter!
Show Off Your Communication Skills: Since this role involves managing customer queries, make sure your application reflects your strong communication skills. Whether it’s in your CV or cover letter, let us know how you handle customer interactions and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Stafflex Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you would handle common customer queries and complaints, as this role is all about managing customer interactions effectively.
✨Excel Skills Are Key
Since the job requires a good working knowledge of Microsoft Excel, make sure you can confidently talk about your experience with filters, basic formulas, and pivot tables. If possible, prepare examples of how you've used these skills in previous roles.
✨Show Off Your Organisational Skills
This position demands a high level of attention to detail and the ability to manage multiple tasks. Think of specific instances where you've successfully juggled various responsibilities and be ready to share those stories during the interview.
✨Be Friendly and Approachable
The company values a friendly and team-oriented manner, so let your personality shine through! Practice a warm and professional tone when answering questions, and don’t forget to smile – it can make a big difference in how you come across.