At a Glance
- Tasks: Deliver white goods and assist with installations at customers' homes.
- Company: Join a dynamic team focused on exceptional customer service in West Thurrock.
- Benefits: Enjoy a permanent position, pension scheme, and up to 28 days annual leave.
- Why this job: Be part of a friendly team, engage with customers, and make a real impact.
- Qualifications: Must have a valid UK Cat C1 driving license and previous commercial driving experience.
- Other info: Opportunity for career progression and a supportive work environment.
Location: West Thurrock - Grays (RM20)
Pay Rate: £15.00 or £16.80
Standard Overtime Rate: £22.50 or £25.20
Monday to Friday and Saturday when possible 06:00 AM Start Time
As a Customer Delivery Driver, you will be delivering white goods to customers from the West Thurrock distribution centre. As part of a two-person delivery team, our Drivers will assist with deliveries and may help to install the products at our customers' homes.
Your key responsibilities as a Service Delivery Driver will include:
- Ensuring timely and scheduled deliveries, prioritising customer satisfaction by proactively communicating with them before arrival.
- Maintaining the cleanliness and roadworthiness of your vehicle and promptly reporting any defects to comply with transport regulations.
- Delivering and installing merchandise in the customer's designated room, leaving their home tidy, and disposing of all packaging materials.
- Engaging customers with warmth, professionalism, and friendliness to ensure they have a favourable impression of our service.
- Completing all inbound and outbound paperwork accurately and promptly, collaborating with warehouse and cross-dock teams when necessary to ensure safe product loading.
Delivery Driver - The Skills & Licence requirements:
- A valid UK Cat C1 driving license.
- A current driver's CPC DQ card and valid digital driver's card.
- Previous experience in commercial driving, particularly in operating 7.5-tonne vehicles.
- Proficiency in using digital tachographs.
- The physical ability to lift and handle heavy white goods, with manual handling experience.
- A solid understanding of EU driving legislation and tachograph regulations.
- Preferred experience with using a PDA (Personal Digital Assistant).
The benefits of working with Staffing Match as a Delivery Driver:
- Permanent position opportunity
- Pension Scheme
- Up to 28 days of annual leave
- Career progression
If this description resonates with you, and you're eager to become part of an exceptional team dedicated to delivering outstanding customer service, don't hesitate to apply today!
HGV 7.5t Drivers employer: Staffing Match
Contact Detail:
Staffing Match Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV 7.5t Drivers
✨Tip Number 1
Familiarise yourself with the local area around West Thurrock. Knowing the best routes and potential traffic hotspots can help you stand out during interviews, as it shows your commitment to timely deliveries.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be engaging with customers directly, demonstrating your ability to communicate effectively and handle queries will make a positive impression.
✨Tip Number 3
Get comfortable with using digital tools like PDAs and tachographs. Being tech-savvy can set you apart from other candidates, especially since these skills are preferred for the role.
✨Tip Number 4
Prepare to discuss your previous driving experience in detail. Highlight any relevant roles where you've handled heavy goods or worked in a team environment, as this aligns well with the job requirements.
We think you need these skills to ace HGV 7.5t Drivers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in commercial driving and operating 7.5-tonne vehicles. Include any specific skills related to customer service and manual handling.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your valid UK Cat C1 driving license, CPC DQ card, and any experience with digital tachographs or PDAs.
Highlight Customer Service Skills: Since this role involves direct interaction with customers, emphasise your ability to engage with them warmly and professionally. Provide examples of how you've ensured customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a delivery driver.
How to prepare for a job interview at Staffing Match
✨Know Your Vehicle
Familiarise yourself with the 7.5-tonne vehicle you'll be driving. Understand its features, controls, and maintenance requirements. This knowledge will help you demonstrate your competence and confidence during the interview.
✨Customer Service Focus
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond for customers, especially in delivery roles. Highlighting your ability to engage with customers warmly and professionally will set you apart.
✨Safety First
Be ready to talk about your understanding of transport regulations and safety protocols. Discuss how you ensure the cleanliness and roadworthiness of your vehicle, as well as your experience with manual handling and lifting heavy goods safely.
✨Showcase Your Experience
Bring up your previous experience with commercial driving, particularly with 7.5-tonne vehicles. Mention any relevant certifications, like your CPC DQ card and digital driver's card, to reinforce your qualifications for the role.