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- Tasks: Deliver bedroom furniture with a smile and ensure customer satisfaction.
- Company: Join Bensons, a leader in home furnishings dedicated to exceptional service.
- Benefits: Earn £17.00 or £19.00 PAYE, Monday to Friday, with potential for permanent position.
- Why this job: Be the face of our brand, making customers happy while driving around your community.
- Qualifications: HGV2 license required; friendly attitude and commitment to customer service are essential.
- Other info: Start your day at 06:00 AM and enjoy a supportive team environment.
HGV2 Customer Delivery Driver Dagenham £17.00 or £19.00 PAYE Monday to Friday Only 06:00 AM Start Time Bedroom Furniture Deliveries TEMP TO PERM The job purpose is to delight our client\’s customers with an exceptional customer experience ensuring every task is carried out with our client\’s customers in mind. To be the face of our client for our customers, ensuring we drive courteously, give a warm greeting, handling products with care as you deliver products on time and to a room of their choice following the guidance in our Customer Delivery Charter. Your key responsibilities as a Customer Delivery Driver will include: Ensure your vehicle is clean and fit for the next delivery in order to represent Bensons in our communities. Ensure compliance with all transport legal requirements; planning, pre-brief and de-brief processes. Ensure adherence to the company uniform policy including personal ID. Engage all customers by communicating in a warm, friendly and professional manner ensuring they are left with a positive impression of our service. Answer customer queries and feed back to Warehouse and Transport teams in order to resolve outstanding issues. Ensure overshoes are worn in customers\’ homes and gloves used during the delivery. Deliver all pr…
HGV 2 Drivers Required employer: Staffing Match - London Transport Careers
Contact Detail:
Staffing Match - London Transport Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV 2 Drivers Required
✨Tip Number 1
Make sure to familiarize yourself with the routes in Dagenham. Knowing the area well will help you deliver furniture efficiently and on time, which is crucial for providing an exceptional customer experience.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, being friendly and professional during deliveries can make a huge difference in customer satisfaction.
✨Tip Number 3
Ensure you have a good understanding of the company's delivery policies and procedures. This knowledge will help you comply with legal requirements and follow the Customer Delivery Charter effectively.
✨Tip Number 4
Dress appropriately according to the company uniform policy. A neat appearance not only represents the company well but also instills confidence in customers during their delivery experience.
We think you need these skills to ace HGV 2 Drivers Required
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the HGV 2 Driver position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Customer Service Skills: Since the role emphasizes exceptional customer experience, make sure to showcase any previous experience in customer service. Provide specific examples of how you have positively engaged with customers in past roles.
Detail Your Driving Experience: Include information about your driving experience, particularly with HGV vehicles. Mention any relevant qualifications, licenses, and your familiarity with transport legal requirements to demonstrate your capability.
Proofread Your Application: Before submitting your application, carefully proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Staffing Match - London Transport Careers
✨Show Your Customer Service Skills
Since the role emphasizes exceptional customer experience, be prepared to share examples of how you've delighted customers in previous jobs. Highlight your ability to communicate warmly and professionally.
✨Demonstrate Your Driving Experience
Make sure to discuss your driving history, especially any experience with HGV vehicles. Mention any relevant certifications or training that showcase your qualifications for the role.
✨Understand the Importance of Compliance
Familiarize yourself with transport legal requirements and company policies. Be ready to discuss how you ensure compliance in your work, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific delivery situations, such as dealing with difficult customers or unexpected delays. Practice your responses to demonstrate your problem-solving skills.
