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- Tasks: Provide top-notch technical support and service to customers worldwide.
- Company: Global leader in engineering solutions with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and ongoing professional development.
- Other info: Exciting travel opportunities and a chance to work with cutting-edge technology.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Electrical/mechanical qualifications and experience with OEM equipment.
The predicted salary is between 30000 - 40000 £ per year.
JOB PURPOSE: To provide a technical and professional service to our worldwide customer base, delivering high standards in every aspect of customer and technical support while ensuring compliance with company procedures.
Reporting to: Senior Manager: Engineering
DUTIES & RESPONSIBILITIES:
- Servicing of systems and equipment at customer locations, worldwide.
- Ability to travel worldwide.
- Provide telephone and email support to UK and worldwide customers.
- Test and Inspection of systems and equipment.
- Fault finding and diagnostics of systems and equipment.
- Construction of electrical and mechanical systems and equipment to concise engineering drawings and production timescales.
- Installation and commissioning of systems and equipment at customer locations, worldwide.
- Scheduled weekend support.
ESSENTIAL SKILLS & EXPERIENCE:
- Ability to use Microsoft packages.
- Proven experience of support and servicing of “OEM” equipment.
- Electrical control diagnostics skills.
- Computer diagnostics skills preferred.
- Robot programming experience preferred.
QUALIFICATIONS:
- City & Guilds qualification electrical / mechanical apprentice trained.
- ONC qualified in electrical / mechanical discipline – desirable.
- 18th Edition Wiring Regulations.
KEY ATTRIBUTES:
- Self motivated and able to use initiative in prioritising tasks.
- Keen to accept responsibility and accountability.
- Professional manner, able to represent the company to a high standard.
- Good communication skills.
- Flexible manner to adopt new challenges and input from peers and colleagues.
- Self-driven for progressive and continued learning and development.
- Full, clean driving licence and passport.
Technicus/service monteur in Telford employer: Staffing Lab
Contact Detail:
Staffing Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technicus/service monteur in Telford
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and join online forums. The more people you know, the better your chances of landing that field service technician role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your electrical control diagnostics and robot programming experience. Use real-life examples to highlight how you've tackled challenges in previous roles.
✨Tip Number 3
Be ready for anything! Since this job involves worldwide travel and weekend support, make sure you're flexible and can adapt to different situations. Employers love candidates who are up for a challenge!
✨Tip Number 4
Apply through our website! We want to see your application directly, so don’t hesitate to submit it there. It shows you're keen and makes it easier for us to connect with you.
We think you need these skills to ace Technicus/service monteur in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Field Service Technician. Highlight your experience with servicing systems and equipment, as well as any relevant qualifications like City & Guilds or ONC. We want to see how your skills match up with what we're looking for!
Show Off Your Skills: Don’t forget to showcase your technical skills! Mention your experience with electrical control diagnostics and any robot programming you've done. This is your chance to shine, so let us know how you can bring value to our team.
Craft a Strong Cover Letter: Your cover letter should reflect your passion for the role and the company. Talk about why you're excited about the opportunity to provide top-notch service to our customers worldwide. We love seeing genuine enthusiasm!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Staffing Lab
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical and mechanical systems. Be ready to discuss your experience with OEM equipment and any relevant qualifications, like your City & Guilds or ONC. This will show that you're not just a good fit on paper but also in practice.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled fault finding and diagnostics in the past. Think of situations where you had to use your initiative to resolve issues quickly, especially under pressure. This will demonstrate your ability to think on your feet, which is crucial for a field service technician.
✨Communicate Clearly
Since you'll be providing support via phone and email, practice articulating your thoughts clearly and concisely. You might even want to role-play some common customer scenarios with a friend. Good communication skills are key to representing the company well and ensuring customer satisfaction.
✨Be Ready to Travel
As this role involves worldwide travel, be prepared to discuss your flexibility and willingness to take on weekend support when needed. Highlight any previous experiences where you've adapted to travel demands, as this will show your commitment to the job and readiness for the challenges ahead.