At a Glance
- Tasks: Provide top-notch technical support and service to customers worldwide.
- Company: Join a global leader in engineering with a commitment to excellence.
- Benefits: Competitive salary, travel opportunities, and ongoing training.
- Other info: Dynamic role with opportunities for personal growth and skill development.
- Why this job: Travel the world while solving real technical challenges and making a difference.
- Qualifications: Electrical/mechanical qualifications and experience with OEM equipment preferred.
The predicted salary is between 30000 - 40000 ÂŁ per year.
JOB PURPOSE: To provide a technical and professional service to our worldwide customer base. Delivering high standards in every aspect of customer and technical support while ensuring compliance with company procedures.
Reporting to: Senior Manager: Engineering
DUTIES & RESPONSIBILITIES:
- Servicing of systems and equipment at customer locations, worldwide.
- Ability to travel worldwide.
- Provide telephone and email support to UK and worldwide customers.
- Test and Inspection of systems and equipment.
- Fault finding and diagnostics of systems and equipment.
- Construction of electrical and mechanical systems and equipment to concise engineering drawings and production timescales.
- Installation and commissioning of systems and equipment at customer locations, worldwide.
- Scheduled weekend support.
ESSENTIAL SKILLS & EXPERIENCE:
- Ability to use Microsoft packages.
- Proven experience of support and servicing of “OEM” equipment.
- Electrical control diagnostics skills.
- Computer diagnostics skills preferred.
- Robot programming experience preferred.
QUALIFICATIONS:
- City & Guilds qualification electrical / mechanical apprentice trained.
- ONC qualified in electrical / mechanical discipline – desirable.
- 18th Edition Wiring Regulations.
KEY ATTRIBUTES:
- Self motivated and able to use initiative in prioritising tasks.
- Keen to accept responsibility and accountability.
- Professional manner, able to represent the company to a high standard.
- Good communication skills.
- Flexible manner to adopt new challenges and input from peers and colleagues.
- Self-driven for progressive and continued learning and development.
- Full, clean driving licence and passport.
Field Service Technician in Telford employer: Staffing Lab
Contact Detail:
Staffing Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to field service roles. Think about your past experiences with servicing equipment and how you’ve solved problems. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have any certifications or training relevant to electrical or mechanical systems, make sure to highlight them. We love seeing candidates who are keen on continuous learning and development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to take on new challenges in the field.
We think you need these skills to ace Field Service Technician in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with servicing and supporting OEM equipment. We want to see how your skills match up with the job description, so don’t be shy about showcasing your electrical control diagnostics and any robot programming experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Technician role. Mention your ability to travel worldwide and your commitment to delivering high standards in customer support – we love that!
Show Off Your Qualifications: Don’t forget to mention your City & Guilds qualification and any ONC qualifications you hold. We’re looking for someone who’s not just skilled but also qualified, so make sure these details are front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Staffing Lab
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical and mechanical systems. Be ready to discuss your experience with OEM equipment and any robot programming you've done. This will show that you're not just a good communicator, but also technically savvy.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved issues in the past. Think about times when you had to troubleshoot equipment or systems under pressure. This will demonstrate your ability to think on your feet and handle challenges effectively.
✨Highlight Your Customer Service Experience
Since this role involves providing support to customers worldwide, be ready to talk about your previous customer service experiences. Share how you’ve maintained high standards in communication and support, whether over the phone or via email.
✨Be Ready to Discuss Travel Flexibility
As the job requires worldwide travel, make sure you express your willingness and readiness to travel as needed. It’s a good idea to mention any previous travel experiences related to work, as it shows you’re adaptable and open to new challenges.