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- Tasks: Provide hands-on IT support across multiple sites, resolving technical issues and ensuring smooth operations.
- Company: Join a dynamic team in the education sector, making a real difference.
- Benefits: Earn competitive pay of £13.50 to £15.38 per hour with valuable experience.
- Why this job: Kickstart your IT career with immediate impact and potential for contract extension.
- Qualifications: Experience in on-site IT support and strong troubleshooting skills required.
- Other info: Flexible, fast-paced environment with opportunities for personal growth.
The predicted salary is between 13 - 15 £ per hour.
Are you a proactive, customer-focused IT professional with a knack for hands-on problem-solving? Do you thrive in a fast-paced, multi-site environment, ready to make an immediate impact? We are looking for an enthusiastic First Line Support Technician to join our client in Clackmannanshire within the education sector. This is a fantastic opportunity to demonstrate your technical expertise and commitment to excellent service, delivering vital on-site support and ensuring smooth IT operations across multiple locations. This is an initial 1-month contract with the potential for extension.
If you are ready to hit the ground running and be a vital part of a busy IT team, we want to hear from you!
What you will get in your new role:- Competitive pay £13.50 to £15.38 per hour
- The opportunity to gain valuable experience within the fast-paced IT & Technology sector.
- A chance to work autonomously across multiple buildings, developing your on-site support skills.
As our First Line Support Engineer, you will be the initial point of contact for all technical queries, providing vital on-site 1st line IT support. Your day-to-day duties will involve diagnosing and resolving faults with desktops, laptops, printers, projectors, and interactive screens. You will also manage user accounts within Active Directory and Office 365, including password resets and access updates. A key part of your role will involve troubleshooting users' device issues, helping them connect to WiFi and troubleshoot Office 365 account problems, ensuring a smooth and productive learning environment.
Your personality, experience and qualifications:We are looking for a dependable and service-oriented individual who is ready to make a significant contribution. You will need proven experience in an on-site IT support or Field role, demonstrating strong 1st line support expertise. Your excellent client-facing skills, professional demeanour, and fluent English communication will be key when supporting users directly. You should possess strong hardware troubleshooting skills and experience with Active Directory/Microsoft Entra ID administration.
We value an enthusiastic, committed, and flexible approach, coupled with a solutions-focused mindset and the ability to work independently across multiple buildings at the client's site. A current PVG check will be essential for this role, given the environment you will be working in.
Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
Multi-Site On-Site IT Support Technician (1-Month Contract) employer: Stafffinders
Contact Detail:
Stafffinders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site On-Site IT Support Technician (1-Month Contract)
✨Tip Number 1
Get your networking game on! Reach out to folks in the IT sector, especially those who work in education. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got a knack for troubleshooting, consider creating a short video or blog post demonstrating how you solve common IT issues. Share it on LinkedIn to catch the eye of potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you’re interested in. Express your enthusiasm for their work and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you’re serious about joining our team. Don’t miss out on the chance to land that perfect job!
We think you need these skills to ace Multi-Site On-Site IT Support Technician (1-Month Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on IT support experience and customer service skills. We want to see how you've tackled technical issues in the past, so don’t hold back on those examples!
Show Your Enthusiasm: In your cover letter, let us know why you’re excited about this role! We love seeing candidates who are genuinely passionate about IT and helping others, so share your motivation with us.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your technical skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity right away.
How to prepare for a job interview at Stafffinders
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around troubleshooting desktops, laptops, and printers. Be ready to discuss your experience with Active Directory and Office 365, as these will be key topics during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent support, think of examples where you've gone above and beyond for a customer. Prepare to share specific instances that highlight your client-facing skills and how you handle challenging situations.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving abilities. Practice how you would approach common IT issues, like helping someone connect to WiFi or resolving an Office 365 account problem, to demonstrate your hands-on expertise.
✨Demonstrate Your Enthusiasm
Let your passion for IT shine through! Show that you're not just looking for any job, but that you're genuinely excited about the opportunity to work in a fast-paced environment and make a difference in the education sector.