At a Glance
- Tasks: Be the friendly face of our travel business, helping customers kickstart their adventures.
- Company: Join a growing travel company in Glasgow with a supportive and collaborative culture.
- Benefits: Enjoy a competitive salary, work from home Thursdays, and potential bonuses.
- Other info: Flexible start times and opportunities for career progression await you!
- Why this job: Make unforgettable travel experiences happen while developing your career in a dynamic industry.
- Qualifications: Great communication skills, a passion for travel, and a proactive attitude are key.
The predicted salary is between 24775 - 24775 £ per year.
Looking to build a career within the travel industry where no two days are the same? We’re recruiting for a friendly, organised and customer-focused Sales Support Administrator to join a growing travel business based in Glasgow. This is a fantastic opportunity for someone who enjoys speaking with people, delivering outstanding customer service, and being part of a collaborative team creating unforgettable UK and Ireland travel experiences. You'll play a key role in ensuring every customer journey gets off to the best possible start, acting as the first point of contact for new enquiries and helping connect customers with their next adventure.
What you will get in your new role:
- Competitive salary of £24,775 per annum
- Work from home every Thursday
- Familiarisation trips to experience destinations and itineraries firsthand
- Employee-owned business with eligibility for an annual KPI-related bonus after 9 months’ service
- Ongoing support and opportunities for career progression
- Supportive and collaborative working environment within the travel sector
Responsibilities in your new role as Sales Support Administrator:
As a Sales Support Administrator, you’ll be the first point of contact for inbound customer enquiries, helping create a welcoming and professional experience from the very beginning. You will:
- Handle inbound enquiries via phone and email
- Gather key customer information and accurately log details
- Pass enquiries efficiently to the Travel Advisors team
- Provide a positive and professional first impression of the business
- Support the wider sales team with administrative tasks
- Maintain accurate records and ensure all customer information is up to date
- Help ensure a smooth and seamless customer journey throughout the enquiry process
Your proactive and organised approach will play an important role in supporting both customers and the wider team in a fast-paced travel environment.
Your personality, experience and qualifications:
We’re looking for someone with:
- Excellent communication and customer service skills
- A positive, proactive and team-focused attitude
- Strong organisational skills and attention to detail
- Confidence using computer systems and handling administrative tasks
- A genuine passion for travel and customer experience
- Knowledge of Scottish geography, with knowledge of Ireland and the wider UK being advantageous
- Previous experience within administration, customer service, sales support or the travel industry would be beneficial, however attitude, enthusiasm and willingness to learn are equally important.
Please note, this role requires working 1 Saturday per month (8-hour shift with a 30-minute lunch break). Start times can be flexible between 8:30am, 9:30am or 10:00am.
Sales Support Admin in Glasgow employer: Stafffinders' Client
Join a vibrant and employee-owned travel business in Glasgow, where your role as a Sales Support Administrator will not only allow you to connect with customers but also immerse yourself in the travel industry. Enjoy a competitive salary, flexible working arrangements, and unique opportunities for career progression, all within a supportive and collaborative team environment that values outstanding customer service and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Admin in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they relate to customer service and teamwork. We want to see your enthusiasm for travel and how you can contribute to creating unforgettable experiences.
✨Tip Number 3
Show off your skills! If you have any relevant experience, be it in customer service or administration, make sure to highlight it during your conversations. We love candidates who can demonstrate their organisational skills and proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Sales Support Admin in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel:Let us know why you love travel! Share your experiences and how they’ve shaped your customer service skills. A genuine passion for travel can really make your application stand out.
Be Organised and Detail-Oriented:As a Sales Support Administrator, organisation is key. Make sure your application is neat, well-structured, and free of errors. This shows us that you pay attention to detail, which is super important in this role.
Highlight Your Communication Skills:We want to see how you communicate! Use clear and friendly language in your application. If you have examples of great customer interactions, share them with us to demonstrate your skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Stafffinders' Client
✨Know Your Stuff About Travel
Brush up on your knowledge of Scottish geography and popular travel destinations in the UK and Ireland. Being able to discuss these topics confidently will show your genuine passion for travel and impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this role is all about creating a welcoming experience.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage your time and tasks effectively. You might want to share specific tools or methods you use to stay organised, especially in a fast-paced environment like travel.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or opportunities for career progression. This shows your interest in the role and helps you gauge if it’s the right fit for you.
