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For Companies At a Glance
- Tasks: Provide expert support for machine diagnostics and fault resolution over the phone and in the field.
- Company: Leading equipment manufacturer in the East Midlands with a strong reputation.
- Benefits: Competitive salary of £40K-£45K, yearly leave, and pension.
- Why this job: Join a dynamic team and solve real-world engineering challenges.
- Qualifications: HNC or HND in engineering and strong fault-finding skills.
- Other info: Exciting opportunities for career growth in a supportive environment.
The predicted salary is between 40000 - 45000 £ per year.
A leading equipment manufacturer in the East Midlands is seeking a Technical Support Engineer to provide expert support for machine diagnostics and fault resolution. The role involves over-the-phone assistance and occasional field support, with a focus on electrical and mechanical systems.
Candidates should hold an HNC or HND in engineering and possess strong fault-finding skills.
This position offers a competitive salary of £40K-£45K and additional benefits including yearly leave and pension.
Technical Support Engineer - Industrial Automation employer: Staffbase Recruitment
Contact Detail:
Staffbase Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Industrial Automation
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local engineering meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, be ready to explain how your HNC or HND in engineering and fault-finding skills make you the perfect fit for their team.
✨Tip Number 3
Show off your problem-solving skills! Prepare some examples of past experiences where you successfully diagnosed and resolved issues. This will demonstrate your expertise and give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes put you ahead of the competition. Plus, it’s super easy!
We think you need these skills to ace Technical Support Engineer - Industrial Automation
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your fault-finding skills and any relevant experience in electrical and mechanical systems. We want to see how you can bring your expertise to the table!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. Mention your HNC or HND in engineering and how it relates to the role. We love seeing candidates who take the time to personalise their applications.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since the role involves providing support over the phone. Make it easy for us to see why you’re the right fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Staffbase Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of electrical and mechanical systems. Be prepared to discuss specific fault-finding techniques you've used in the past, as this will show your expertise and confidence in handling technical issues.
✨Practice Your Communication Skills
Since the role involves over-the-phone assistance, practice explaining complex technical concepts in simple terms. You might want to do a mock interview with a friend where you explain a technical problem and how you would resolve it.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you successfully diagnosed and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to follow your thought process.
✨Research the Company and Its Products
Familiarise yourself with the company’s equipment and services. Understanding their products will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
