At a Glance
- Tasks: Manage after-sales activities and support engineering teams with quotes and spare parts.
- Company: Leading manufacturer of special purpose machinery with a focus on innovation.
- Benefits: Competitive salary, bonus, pension, and 33 days annual leave.
- Other info: Great opportunity for career growth and to build strong customer relationships.
- Why this job: Join a dynamic team and enhance your skills in a growing industry.
- Qualifications: 2-3 years experience in administration, preferably in engineering or manufacturing.
The predicted salary is between 33000 - 38000 £ per year.
Our client is a leading manufacturer of special purpose machinery and due to their continued expansion, Staffbase have been appointed to recruit for the position of Aftersales and Engineering Administrator.
The Role:
The Aftersales and Engineering Administrator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and control after-sales activities. Key responsibilities will include but are not limited to the following:
- Effectively process all after sales enquiries undertaking tasks such as producing quotations, ordering spare parts, chasing suppliers, allocating resources to work.
- Effective management and control of spare parts in line with technical specifications.
- Assist with online marketing campaigns, website and online brochure updates.
- Provide project management support, coordinate installations, resource allocation, logistics.
- Monitor performance and produce accurate KPI reports.
- Establish and maintain excellent customer relationships.
Candidate:
We are looking for an Aftersales and Engineering Administrator with a minimum of 2-3 years experience and ideally with some exposure to the engineering or manufacturing sectors. You will be highly organised with good customer service and communication skills. Applicants will be confident, have a reasonably technical mindset and possess excellent organisational skills. You must be computer literate and ideally have had some exposure to supporting online marketing, e.g. uploading images to websites, supporting the production of web-based/marketing and technical brochures.
Hours of Work: Mon - Fri 40 hours
Benefits:
- Excellent basic salary £33K - £38K Negotiable
- Bonus
- Pension
- 33 days annual leave
- Sick pay
Aftersales and Engineering Administrator in Leicester employer: Staffbase Recruitment
Contact Detail:
Staffbase Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales and Engineering Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the engineering and manufacturing sectors. Attend industry events or join online forums. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience with aftersales processes, customer service, and any marketing support you've done. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to project management and customer relationship management. We can help you with mock interviews if you need it!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Aftersales and Engineering Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales and Engineering Administrator role. Highlight your experience in after-sales activities, customer service, and any relevant technical skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your organisational skills and any experience with online marketing or project management. Let us know what makes you tick!
Show Off Your Skills: In your application, don’t forget to showcase your computer literacy and any specific software you’re familiar with. If you've worked with KPI reports or managed spare parts, we want to hear about it. Be specific!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Staffbase Recruitment
✨Know Your Stuff
Make sure you understand the role of an Aftersales and Engineering Administrator inside out. Familiarise yourself with after-sales processes, spare parts management, and project coordination. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained customer relationships.
✨Brush Up on Technical Knowledge
Having a technical mindset is key for this job. Review any relevant engineering concepts or terminology that might come up during the interview. If you have experience with online marketing or managing technical documents, be sure to highlight that too!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s after-sales strategies, team dynamics, or future projects. This shows your enthusiasm for the role and helps you determine if the company is the right fit for you.