At a Glance
- Tasks: Lead a tech support team, resolving customer issues and ensuring top-notch service.
- Company: A leading UK provider of vehicle management systems.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Exciting environment with a focus on teamwork and innovation.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Supervisory experience and knowledge of CRM systems like HubSpot.
The predicted salary is between 40000 - 50000 £ per year.
Our client is a leading provider of vehicle management systems in the UK.
The Technical Support Team Leader will oversee a small support team, ensuring high quality 2nd line assistance for customers via phone, online and email, with a focus on resolving issues and maintaining service levels.
You'll manage tickets, coordinate with other departments, and deliver remote onboarding for new customers.
The role requires previous supervisory experience and familiarity with CRM systems such as Hub Spot.
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Tech Support Team Lead — SaaS & Fleet Systems in England employer: Staffbase Recruitment
As a leading provider of vehicle tracking and safety solutions, our client offers an exceptional work environment for Mobile Auto Electricians, characterised by a strong commitment to employee growth and development. With competitive salaries, generous benefits including a company van and 32 days of annual leave, and a culture that values innovation and teamwork, this role provides not just a job, but a rewarding career path in the thriving automotive sector across Southern England.
