Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support for CNC machinery and assist with installations and software updates.
- Company: Leading manufacturer of CNC and cutting machinery with a strong reputation.
- Benefits: Competitive salary, company car, 33 days annual leave, and pension.
- Why this job: Join a dynamic team and make a real difference in the world of automated machinery.
- Qualifications: HNC or HND in mechanical/electrical engineering and experience with automated machinery.
- Other info: Full training provided and opportunities for career growth.
The predicted salary is between 32000 - 48000 £ per year.
Our client is a leading manufacturer of CNC, cutting and milling machinery and due to their continued success Staffbase have been appointed to recruit for the position of CNC Machinery Service and Technical Support Engineer. This is an office based job but with occasional field service support and full training will be given. £40K - £45K + OT + Car + Benefits
The Role: The CNC Machinery Service and Technical Support Engineer will provide professional technical support and advice for customers and engineers to resolve machine breakdowns, assist with machine installations and commissioning and roll out software updates. Your duties will include but are not limited to the following:
- Provide technical advice by telephone, email and using remote on-line access
- Process incoming spare and replacement parts orders/enquiries from engineers and customers
- Investigate and resolve technical/engineering queries over the phone
- Maintain and update field service engineer work schedules and plan & coordinate customer visits as appropriate
- Process engineers job sheets and update CRM system
- Maintain training records and book training for engineers as and when necessary
- Attend occasional machine breakdowns and installations with field service engineers
Candidate: You will be a competent multi-skilled engineer (with electrical bias) and ideally you will have previous experience with automated machinery e.g. CNC, packaging, robotics. You will have HNC or HND qualification in either mechanical and/or electrical engineering. Applicants should have excellent electrical fault find and repair skills and ideally you will have good PLC controls knowledge too. You will have excellent written and verbal communication skills and you will be able to work well under your own initiative.
Hours of Work: Mon to Fri 40 hours
Benefits: Excellent basic salary £40K - £45K Negotiable + OT, Company Car, 33 days annual leave, Pension
CNC Machinery Service and Technical Support Engineer in Derby employer: Staffbase Recruitment
Contact Detail:
Staffbase Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CNC Machinery Service and Technical Support Engineer in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections in the CNC and engineering sectors. Attend industry events or join online forums where you can meet potential employers or colleagues who might know of job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with CNC machinery and technical support. This can really set you apart during interviews and give you a chance to demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how your skills align with the role of a CNC Machinery Service and Technical Support Engineer.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace CNC Machinery Service and Technical Support Engineer in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CNC machinery and technical support. We want to see how your skills match the job description, so don’t be shy about showcasing your electrical bias and fault-finding abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CNC Machinery Service and Technical Support Engineer role. Share specific examples of your past experiences that relate to the job.
Show Off Your Communication Skills: Since this role involves providing technical advice over the phone and via email, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Staffbase Recruitment
✨Know Your CNC Stuff
Make sure you brush up on your knowledge of CNC machinery, especially if you've worked with automated systems before. Be ready to discuss specific machines you've serviced or installed, and any troubleshooting experiences you've had. This will show that you're not just familiar with the theory but have practical experience too.
✨Communication is Key
Since you'll be providing technical support over the phone and via email, practice explaining complex concepts in simple terms. Think about how you would describe a technical issue to someone who might not have your background. Clear communication can set you apart from other candidates.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've resolved technical issues in the past. Whether it was a machine breakdown or a software update, having a few stories ready will demonstrate your ability to think on your feet and tackle challenges head-on.
✨Get Familiar with Their Products
Do a bit of homework on the company's CNC machinery and any recent developments they’ve made. Being able to reference their products during the interview shows genuine interest and can help you connect with the interviewers. Plus, it gives you a chance to ask insightful questions!
