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- Tasks: Lead a team to provide top-notch care for individuals with disabilities.
- Company: Join a dedicated organisation focused on empowering individuals to live independently.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and strong leadership skills are essential.
- Other info: NVQ Level 3 in Health & Social Care is preferred but not mandatory.
The predicted salary is between 36000 - 60000 £ per year.
As a Service Manager in Supported Living, you will be responsible for overseeing the day-to-day operations of supported living services for individuals with learning disabilities, mental health needs, or physical disabilities. Your role will focus on ensuring that service users receive high-quality care that is person-centered, meets their individual needs, and empowers them to live as independently as possible. You will manage a team of support staff, ensure compliance with relevant regulations and standards, and work closely with other professionals, families, and external agencies to ensure the best possible outcomes for service users.
Key Responsibilities
- Lead the development and implementation of individual care plans for each service user, ensuring they are reviewed regularly.
- Ensure that support is delivered in line with care plans, promoting independence, choice, and dignity for service users.
- Monitor the quality of care and support provided, identifying areas for improvement and implementing appropriate changes.
Staff Management and Development
- Manage a team of support workers, including recruitment, training, supervision, and performance management.
- Provide leadership and guidance to the team, ensuring high standards of care are maintained.
- Organize and lead regular team meetings to ensure staff are kept informed and engaged.
Financial and Operational Management
- Manage the service budget effectively, ensuring financial targets are met and resources are used efficiently.
- Ensure that all operational processes, including rotas, staffing levels, and resource allocation, are managed in line with the service’s needs.
Compliance and Health & Safety
- Ensure the service operates in compliance with all regulatory and legislative requirements, including the Care Quality Commission (CQC) standards (or equivalent, depending on location).
- Promote a safe working environment for staff and service users, adhering to all health and safety policies and procedures.
Stakeholder Engagement and Relationship Management
- Build and maintain positive relationships with service users, families, carers, local authorities, and other external agencies.
- Participate in regular reviews with commissioners and other stakeholders to ensure services meet contractual and service level expectations.
Quality Assurance and Continuous Improvement
- Regularly assess the quality of care and support provided and implement action plans to address any areas of concern.
- Lead quality audits and ensure outcomes are shared with relevant stakeholders.
- Actively engage in continuous improvement initiatives and support innovation in service delivery.
Skills and Qualifications
- Experience of managing supported living or similar care services, particularly for individuals with learning disabilities, mental health issues, or physical disabilities.
- Strong leadership and team management skills, with experience of supervising and developing staff.
- In-depth knowledge of CQC standards (or relevant local regulations), safeguarding procedures, and health & safety requirements.
- Ability to create and implement person-centered care plans.
- Strong communication skills, both verbal and written.
- Budget and financial management experience.
- NVQ Level 3 in Health & Social Care or equivalent (or willing to work towards).
Supported Living Manager employer: Staff Tree Recruitment Limited
Contact Detail:
Staff Tree Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Living Manager
✨Tip Number 1
Familiarise yourself with the Care Quality Commission (CQC) standards and any local regulations relevant to supported living services. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to providing high-quality care.
✨Tip Number 2
Network with professionals in the field of supported living and social care. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and may even lead to job referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service delivery in previous roles. Highlighting your leadership skills and ability to implement person-centred care plans will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter and our values, particularly our commitment to empowering individuals with disabilities. Tailoring your conversation during interviews to align with our mission will show that you're a great fit for our team.
We think you need these skills to ace Supported Living Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing supported living services, particularly with individuals who have learning disabilities or mental health needs. Use specific examples to demonstrate your leadership and team management skills.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your passion for supporting individuals with disabilities. Mention your understanding of person-centered care and how you plan to implement it in the role. Be sure to address the key responsibilities mentioned in the job description.
Showcase Relevant Qualifications: Include any qualifications related to health and social care, such as your NVQ Level 3 or equivalent. If you're working towards further qualifications, mention this as well to show your commitment to professional development.
Demonstrate Compliance Knowledge: Highlight your knowledge of CQC standards and other relevant regulations in your application. Provide examples of how you've ensured compliance in previous roles, as this is crucial for the Supported Living Manager position.
How to prepare for a job interview at Staff Tree Recruitment Limited
✨Know the Care Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and any relevant local regulations. Being able to discuss these in detail will show your understanding of compliance and quality assurance, which are crucial for the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in recruitment, training, and performance management, as well as how you’ve motivated staff to maintain high standards of care.
✨Showcase Person-Centred Care Experience
Be ready to discuss your approach to developing and implementing individual care plans. Share specific instances where you promoted independence and dignity for service users, as this is a key aspect of the role.
✨Engage with Stakeholder Relationships
Think about how you've built and maintained relationships with various stakeholders, including families and external agencies. Be prepared to share strategies you've used to ensure effective communication and collaboration.
