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- Tasks: Manage client relationships and oversee property developments with autonomy.
- Company: Established property management company with 180 years of experience.
- Benefits: Competitive salary, 29 days holiday, pension, and paid volunteer time.
- Other info: Casual dress, smart offices, and potential for hybrid working.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: Strong communication skills and knowledge of property management required.
The predicted salary is between 32000 - 40000 £ per year.
My client is a professional property management company based in Northern Ireland and Scotland. They manage residential buildings, apartments, developments and outside spaces which are jointly owned. Whether it's cutting the grass, routine maintenance, inspections or full management of a block of properties, they have 180 years experience to ensure their clients get the most from their home.
They would like to appoint a Client Relationship Manager / Property Manager to join their team in Belfast. As the pivotal contact, you will work with autonomy to manage a portfolio of residential developments. Your primary focus will be building and developing professional working relationships with your clients on the Management Committee, internal staff and suppliers.
You will meet with property owners, residents and committee members to discuss our range of services and agree a plan to uphold the maintenance, general standards and management of the development. You will agree budgets, advise on planned expenditure and seek permission prior to work being started. You will work to maximise the revenue generated through fees, commissions and technical management charges.
You will liaise with contractors, raise job orders confirming and recording the specification of the work, negotiation of rates and credit terms, ensuring compliance with regulation/legal governance. You will conduct regular site meetings including the AGM to advise on works progress, expenditure, financial statements, bills, arrears etc.
Manage telephone calls, emails and written correspondence, responding in a timely, accurate and professional fashion. Upload all customer records onto the system, including site inspections, minutes from residents meetings, and any other pertinent information for the development.
The successful candidate will have excellent communication skills, be self-confident and be adept at initiating and building professional client relationships whilst being open, honest and transparent in all of your interactions. Knowledge of facilities/property management/building is required. Full training provided in-house systems to help build your industry knowledge and credibility.
You will be able to quickly understand and interpret complex problems with the ability to summarise and explain in different ways to residents. You will be a multitasker with the ability to change priorities whilst maintaining an eye for detail in your record keeping. You must be competent in using Microsoft Office including Outlook. You must hold a valid UK Driving License.
Starting salary of £32,000 to £40,000 negotiable based on proven skills and relevant experience. Monday to Thursday 9.00am to 5.00pm, 4pm finish on Friday. 29 days holiday, Company Pension, Loyalty Bonus, Additional Leave, Free Parking, Paid Volunteer Time. Casual Dress. Smart new offices based in East Belfast near Stormont. Hybrid working may be an option.
Interested? Contact Bill Ashe at Staff Source, please forward your CV using the apply button.
- Skills: Communication
- Coordination
- Administration
Client Relationship Manager TLNT1_NI in Belfast employer: Staff Source
Contact Detail:
Staff Source Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Client Relationship Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand their approach to property management and think about how your skills can help them maintain their high standards. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your communication skills! As a Client Relationship Manager, you'll need to build strong relationships. Role-play with a friend or family member to get comfortable discussing your experience and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Relationship Manager TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Relationship Manager role. Highlight your communication skills and any relevant property management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can build strong relationships with clients. Keep it professional but let your personality show through.
Showcase Your Multitasking Skills: In your application, mention specific examples of how you've successfully managed multiple tasks or projects at once. We love candidates who can juggle priorities while keeping an eye on the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Staff Source
✨Know Your Stuff
Make sure you brush up on property management basics and the specific services the company offers. Familiarise yourself with their portfolio and be ready to discuss how your experience aligns with their needs.
✨Build Rapport
Since this role is all about client relationships, practice your communication skills. Think of ways to connect with the interviewers by asking insightful questions about their current projects or challenges they face in property management.
✨Showcase Your Multitasking Skills
Prepare examples from your past work where you successfully managed multiple tasks or priorities. This will demonstrate your ability to handle the dynamic nature of the role and keep everything organised.
✨Be Professional Yet Approachable
During the interview, strike a balance between professionalism and being personable. Show that you can be open and honest while maintaining a level of confidence that reassures them you can handle the responsibilities of the position.