At a Glance
- Tasks: Coordinate appointments for property photography and assessments with estate agents and vendors.
- Company: Join a unique service provider for estate agents across Northern Ireland.
- Benefits: Earn £13.50 per hour, enjoy 28 days holiday, and work from home 3-4 days a week.
- Other info: Flexible hours and in-depth training provided to ensure your success.
- Why this job: Be part of a dynamic team and help showcase properties creatively.
- Qualifications: 3 years admin experience, strong computer skills, and excellent communication.
The predicted salary is between 13.5 - 13.5 £ per hour.
My client provides a unique service to multiple Estate Agents across Northern Ireland.
When a property is put up “for sale” or “to let” they specialise in photographing properties for sale through stills photography, drone videos, video walk throughs, video interviews with agents and also provide floor plans, EPC assessments etc.
They seek to recruit a permanent part-time
Appointment Coordinator to join their support team who contact the ‘vendor / seller’ to agree times / dates for these photos, videos and assessments to take place.
This is not a ‘sales’ role, no upselling required.
You will Work From Home (WFH) 3 or 4 Days per week, Monday to Friday to be agreed.
- The Process
- NI estate agents update an online CRM system with vendor details.
- Vendor is phoned or emailed to agree suitable time to have photos/assessments done.
- Bookings are updated on CRM, photographers allocated, calendar invites sent, diaries reconciled, pending orders followed up etc.
- Liaison between estate agents, photographers and vendors to finalise booking.
Requirements: -
Strong computer skills, competency in using Gmail, CRM system etc.
Confident and competent communication skills with a professional demeanour
Demonstrate strict adherence to confidentiality.
Attention to detail and accuracy are very important, you should enjoy working to deadlines and be committed to completing tasks in a timely manner.
Good geographic knowledge of Northern Ireland and knowledge of Google Maps.
Using own initiative to manage/prioritise daily workload.
In depth training will be provided with a lengthy period of shadowing.
Awareness of responsibilities under the Data Protection Act and GDPR.
The ideal candidate will have at least 3 years’ experience as a Senior Administrator or PA with 2 years’ experience of diary management / appointment setting.
Client is offering starting salary from £13.50 per hour.
Company pension, 28 days holiday (pro-rata).
Work From Home (WFH), 3 or 4 days per week (to be agreed), Monday to Friday 9am to 5.30pm.
Some flexibility will be required to cover holidays etc.
As you will WFH, good broadband speed is essential.
Interested? Contact Bill Ashe at Staff Source by forwarding your CV.
Appointment Coordinator employer: Staff Source Ltd
As one of Ireland’s leading workwear and teamwear suppliers, our company prides itself on a vibrant work culture that fosters growth and collaboration. We offer competitive salaries, flexible remote/hybrid working options, and a comprehensive benefits package including 28 days holiday and a pension scheme, making us an excellent employer for ambitious sales professionals looking to thrive in a supportive environment. Join us in Newtownards and be part of a team that values your contributions while providing opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Appointment Coordinator
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Staff Source Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Staff Source Ltd and let us see your personality shine through!
We think you need these skills to ace Appointment Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Staff Source Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Staff Source Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Staff Source Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Staff Source Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Staff Source Ltd will surely appreciate.
