Health Hub Coordinator

Location: Hendon, Sunderland Salary: £28,000–£32,000 (DOE) Hours: 30 hours per week Annual Leave: 28 days plus Bank Holidays Reports to: Head of Operations Responsible for: Project staff and volunteers. Role Purpose Lead the development of a community Health Hub and deliver a joined-up programme that reduces health inequalities and increases local residents’ engagement with health and wellbeing services. Coordinate delivery partners to avoid duplication and provide a holistic offer. Contribute to beneficiary experience and capture social impact across programmes. Key Responsibilities Service delivery & programme management * Plan, coordinate, deliver and monitor all health and wellbeing programmes to time and budget, keeping charitable mission and values central. * Facilitate day-to-day Health Hub activities and continually develop the hub’s offer in response to local need. * Build partnerships with VCSE and public-sector organisations; manage stakeholder relationships for services delivered at the hub. * Manage funded programmes against deadlines and targets; track income and expenditure and report on outcomes and social impact. * Engage residents, identify barriers to accessing health services, and co-design solutions that meet local needs. * Support capital/revenue funding applications to sustain and grow the Health Hub. * Support local voice/strategic health steering groups and promote programmes, events and successes through comms channels. * Coordinate, support and train volunteers (front-of-house and programme-specific) in collaboration with volunteer leads. Governance, quality & compliance * Contribute to cross-organisation work that enables effective, efficient service delivery and continuous improvement. * Ensure adherence to policies and procedures including Health & Safety, Safeguarding, Data Protection, Equality, Diversity & Inclusion. Person Specification Personal qualities * Leads by example; holds self and team accountable for delivery. * Able to motivate and support staff and volunteers across multiple projects. * Balances competing deadlines and stakeholder needs; builds effective networks. Education & qualifications * Degree level or relevant professional qualification or equivalent demonstrable experience. * Health-related qualification (desirable). Knowledge & experience * Project management experience, including budgeting and funded programme delivery. * Understanding of policies and procedures within community/health settings. Skills * Proven ability to plan and deliver health-related activities/events. * Strong communication and stakeholder management skills. * Competent IT/system user; able to manage spend against budgets and evidence outcomes/social impact. Working culture & benefits * Flexible hours/TOIL, health and wellbeing support, enhanced family and sickness provisions (subject to service), and learning & development opportunities. * Values-led environment focused on integrity, excellence, making a difference, collaboration and fairness of opportunity