IT Trainer & Support Specialist

IT Trainer & Support Specialist

York Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead engaging IT training sessions and create user-friendly learning materials.
  • Company: Join a respected public sector organisation in York focused on empowering staff through digital learning.
  • Benefits: Enjoy flexible working, generous holiday, and a supportive career progression pathway.
  • Why this job: Make a real impact by boosting digital confidence and capability across the organisation.
  • Qualifications: Solid IT background with experience in training and excellent communication skills required.
  • Other info: Full UK driving licence needed; occasional travel to local offices.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Job Title:IT Trainer & Support Specialist

Location:York City Centre

Hours:Full-time

Salary:Competitive

Staff Power is delighted to be recruiting on behalf of a respected, forward-thinking public sector organisation in York. Were looking for a passionate, people-focused IT Trainer & Support Specialist to join their growing team.

This is an exciting opportunity for someone who thrives on empowering other…

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IT Trainer & Support Specialist employer: Staff Power Group Limited

Join a respected public sector organisation in York City Centre as an IT Trainer & Support Specialist, where your passion for empowering others through learning will be truly valued. Enjoy a flexible, hybrid working environment that promotes work-life balance, alongside a clear career progression pathway and generous benefits including enhanced family leave and a health plan. Be part of a collaborative and inclusive culture that encourages your ideas and supports your professional growth while making a meaningful impact on digital confidence across the organisation.
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Contact Detail:

Staff Power Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Trainer & Support Specialist

✨Tip Number 1

Familiarise yourself with the latest IT training methodologies and tools. Being knowledgeable about current trends in digital learning will not only enhance your training sessions but also show that you're proactive and committed to continuous improvement.

✨Tip Number 2

Network with professionals in the public sector and IT training fields. Attend relevant workshops or webinars to connect with others who share your passion for empowering through education, which can lead to valuable insights and potential referrals.

✨Tip Number 3

Prepare to demonstrate your training skills in an engaging way during the interview process. Consider creating a mini-training session on a relevant topic to showcase your ability to simplify complex information and engage an audience.

✨Tip Number 4

Research the organisation's current systems and tools. Understanding their specific needs and challenges will allow you to tailor your approach and show how you can make a significant impact from day one.

We think you need these skills to ace IT Trainer & Support Specialist

IT Training and Development
Content Creation
User Experience Design
Communication Skills
Presentation Skills
Adaptability
Problem-Solving Skills
Technical Support
Onboarding Experience
Collaboration
Organisational Skills
Knowledge Gap Analysis
Change Management
Customer Service Orientation
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT training and support. Emphasise any previous roles where you designed training materials or delivered sessions, as this is crucial for the IT Trainer & Support Specialist position.

Craft a Compelling Cover Letter: In your cover letter, express your passion for empowering others through learning. Mention specific examples of how you've improved digital confidence in past roles and how you plan to bring that expertise to the new position.

Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to simplify complex information. Use clear and concise language throughout your CV and cover letter to demonstrate this skill.

Highlight Adaptability: The job requires managing multiple training needs across departments. In your application, provide examples of how you've successfully adapted your training approach to meet diverse audience needs or changing circumstances.

How to prepare for a job interview at Staff Power Group Limited

✨Show Your Passion for Training

Make sure to express your enthusiasm for empowering others through learning. Share examples of how you've successfully trained individuals or groups in the past, and highlight your commitment to making IT accessible and engaging.

✨Demonstrate Your Communication Skills

Since this role requires excellent communication skills, prepare to showcase your ability to simplify complex concepts. You might want to practice explaining a technical topic in layman's terms to demonstrate your talent for making systems user-friendly.

✨Prepare Engaging Training Content

Think about how you would design training materials for the role. Bring examples of user-friendly guides or tutorials you've created before, as this will show your proactive approach and creativity in developing effective learning resources.

✨Highlight Your Adaptability

Be ready to discuss how you've managed multiple training needs across different departments. Share specific instances where you adapted your training style to meet diverse audience requirements, showcasing your organisational skills and flexibility.

IT Trainer & Support Specialist
Staff Power Group Limited
S
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