Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet clients, manage calls, and assist with admin tasks in a vibrant office.
- Company: Join a reputable legal firm in York with a strong community focus.
- Benefits: Enjoy a stable full-time role with a supportive team environment.
- Why this job: Perfect for those seeking a long-term career in a professional setting.
- Qualifications: Previous reception experience and a customer-focused attitude are essential.
- Other info: Bring your enthusiasm and humour to a dynamic front-of-house team.
The predicted salary is between 24000 - 36000 £ per year.
Location: York
Employment Type: Full-time, Permanent
Hours: 9am - 5pm Monday to Friday
Staff Power is proud to be recruiting on behalf of a well-established legal client based in York. We are seeking a professional and client-focused Client Services Assistant to join their front-of-house team. This is an excellent opportunity for someone looking to contribute to a reputable firm in a long-term, stable role.
Key Responsibilities
- Greet and assist clients and visitors professionally at reception
- Answer and direct incoming calls, taking accurate messages
- Manage meeting room bookings and keep reception tidy and welcoming
- Monitor and respond to the Advice inbox
- Process client payments and handle basic financial/admin tasks (e.g. swear fees, courier and train bookings)
- Assist with document preparation, scanning, archiving, and data entry
- Order office supplies and manage incoming/outgoing deliveries
- Support with ID checks and ensure compliance with internal policies
- Help other teams with general administrative duties when needed
- Contribute to the smooth and efficient running of the office through strong teamwork and communication
The Ideal Candidate
- Has previous experience in a similar reception or front-of-house role (essential)
- Is customer-focused and values high service standards
- Has a professional, organised, and common-sense approach
- Communicates clearly and listens well
- Enjoys working as part of a team
- Has strong attention to detail
- Shows initiative, is enthusiastic, and eager to learn
- Brings a sense of humour and a positive attitude to the workplace
- Is seeking a long-term opportunity in a stable firm
This is a great opportunity to join a professional and supportive legal practice with strong local roots and a focus on delivering excellence to its clients.
Interested? Apply today to be considered or contact Staff Power for more information.
Client Services Assistant in York employer: Staff Power Group Limited
Contact Detail:
Staff Power Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Assistant in York
✨Tip Number 1
Familiarise yourself with the legal sector, especially the specific services offered by the firm. Understanding their client base and the types of cases they handle will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills, as this role requires clear and professional interaction with clients. Consider role-playing scenarios where you greet clients or answer calls to build your confidence.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. Being able to discuss your experience with managing bookings or handling administrative duties will set you apart.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork by sharing experiences where you've collaborated with others to achieve a common goal. This will highlight your ability to contribute positively to the office environment.
We think you need these skills to ace Client Services Assistant in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or front-of-house roles. Emphasise customer service skills and any administrative tasks you've handled that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the firm. Mention specific examples of how your previous experience makes you a great fit for the Client Services Assistant position.
Highlight Soft Skills: In your application, focus on soft skills such as communication, teamwork, and attention to detail. These are crucial for the role and should be evident in your writing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Staff Power Group Limited
✨Showcase Your Customer Service Skills
As a Client Services Assistant, you'll be the first point of contact for clients. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations with professionalism and a positive attitude.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities, especially when managing meeting room bookings and handling administrative tasks. Bring up specific instances where you've successfully managed multiple tasks or projects simultaneously, showcasing your attention to detail.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in reception or front-of-house roles. Practice responses that reflect your understanding of the responsibilities outlined in the job description, such as managing client interactions and supporting team members.
✨Bring a Positive Attitude
A sense of humour and a positive outlook can go a long way in a client-facing role. During the interview, let your personality shine through. Share anecdotes that illustrate your enthusiasm for teamwork and your eagerness to contribute to a supportive work environment.
