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- Tasks: Engage with businesses affected by insolvency and guide them through potential claims.
- Company: Join a specialist firm dedicated to helping businesses recover losses from unethical trading practices.
- Benefits: Enjoy competitive salary, uncapped commission, flexible working options, and comprehensive training.
- Why this job: Make a real-world impact by supporting honest businesses and restoring trust in the commercial sector.
- Qualifications: Previous experience in sales or customer-focused roles; empathy and resilience are key.
- Other info: Full training provided; become part of a supportive and energetic team culture.
The predicted salary is between 28800 - 48000 £ per year.
About Us
We are a specialist insolvency claims firm dedicated to helping businesses recover what is rightfully theirs when they’ve been let down by companies who continued trading while insolvent. We work at the intersection of commercial recovery, legal process, and client care—supporting organisations who’ve lost out through no fault of their own.
This is not just debt collection. This is about restoring trust, seeking justice, and providing genuine support to business owners who’ve been affected by unethical trading practices.
The Role
As a Claims Management Advisor, you will play a critical role in our mission. You’ll be the first point of contact for businesses who have been financially impacted by a customer or client entering insolvency. Using public insolvency records, lead data, and internal tools, you’ll reach out to affected companies to assess whether they have a potential claim—and guide them through their options.
This is a consultative, investigative, and relationship-led role that combines elements of sales, casework, and client support.
Key Responsibilities
- Contact businesses that appear on insolvency records as affected creditors
- Explain the services we offer in a clear, professional, and empathetic manner
- Qualify leads and gather information to determine potential claims
- Build rapport with business owners, finance teams, and decision-makers
- Manage a pipeline of live leads and opportunities using our CRM
- Liaise with our legal and investigations team to move claims forward
- Handle objections with confidence and clarity
- Provide regular updates to clients throughout the early stages of the claim process
- Meet and exceed individual and team-based KPIs
What We’re Looking For
- Previous experience in sales, claims, or a customer-focused role
- Excellent telephone manner and written communication skills
- Empathy, resilience, and a strong sense of commercial awareness
- Confidence in handling sensitive financial conversations
- Organised, self-motivated, and able to manage multiple cases
- Comfortable working in a fast-paced, target-driven environment
- Familiarity with insolvency, finance, or legal terms (desirable but not essential)
Full training will be provided on the insolvency claims process.
What We Offer
- Competitive salary with uncapped commission
- Genuine career development in a growing specialist sector
- Comprehensive training and legal exposure
- A role that has real-world impact—helping honest businesses recover losses
- Supportive, energetic team culture
- Flexible or hybrid working options after probation
Interested?
Apply now and become part of a team that’s redefining commercial recovery—one claim at a time.
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Claims Management Advisor employer: Staff Power Group Limited
Contact Detail:
Staff Power Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Management Advisor
✨Tip Number 1
Familiarise yourself with insolvency terminology and processes. Understanding the basics of how insolvency works will help you communicate more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your telephone communication skills. Since this role involves a lot of phone interaction, consider role-playing scenarios with friends or family to build confidence in handling sensitive financial conversations.
✨Tip Number 3
Research our company and its mission thoroughly. Being able to articulate why you want to work with us and how you align with our values will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the insolvency and claims management field. Attend relevant events or join online forums to connect with others in the industry, which could provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Claims Management Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Management Advisor. Familiarise yourself with the skills required, such as excellent communication and empathy, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales, claims, or customer-focused roles. Use specific examples to demonstrate how your background aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for helping businesses recover losses. Show that you understand the importance of trust and support in this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Staff Power Group Limited
✨Understand the Role
Make sure you have a clear understanding of what a Claims Management Advisor does. Familiarise yourself with the responsibilities outlined in the job description, especially the importance of empathy and client support.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare to demonstrate your telephone manner and written skills. You might be asked to role-play a call, so practice explaining complex information clearly and empathetically.
✨Prepare for Sensitive Conversations
Be ready to discuss how you would handle sensitive financial discussions. Think of examples from your past experiences where you've successfully navigated difficult conversations, showing your resilience and empathy.
✨Research the Company and Industry
Take some time to learn about the company’s mission and the insolvency claims sector. Understanding the challenges businesses face when dealing with insolvency will help you connect better with the interviewers and show your genuine interest.
