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- Tasks: Greet patients, manage appointments, and maintain patient records in a friendly environment.
- Company: Supportive GP practice in South Shields with a welcoming team.
- Benefits: Full-time hours with potential for permanent position and valuable experience.
- Why this job: Join a caring team and make a difference in patient care every day.
- Qualifications: Experience as a Medical Receptionist and strong communication skills required.
- Other info: Fast-paced role with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Are you immediately available and happy to take on a new challenge? Do you have previous NHS GP experience using EMIS? We are working with a lovely GP practice in the area of South Shields, and surrounding areas who require the support of a Medical Receptionist/Administrator on a full-time ongoing temporary basis with the possibility of being taken on permanently after a trial.
Our client requires someone who can hit the ground running with a good working knowledge of EMIS or SystmOne and previous experience working within a GP surgery, along with an excellent telephone manner and customer service skills.
Duties:- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and manage the appointment diary efficiently
- Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
- Maintain patient records accurately and ensure confidentiality
- Process patient registrations, insurance forms, and payments
- Assist with administrative tasks such as filing, scanning, and data entry
- Coordinate with medical staff to ensure smooth patient flow
- Proven experience as a Medical Receptionist or in a similar role
- Knowledge of medical terminology and procedures is advantageous
- Excellent communication and interpersonal skills
- Strong organisational abilities with attention to detail
- Proficiency in using office software and electronic health records systems
- Ability to multitask in a fast-paced environment
If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.
Medical Receptionist in North East employer: Staff Partners Business
Contact Detail:
Staff Partners Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in North East
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interviews, rehearse common questions and scenarios you might face as a Medical Receptionist. This will help you feel more confident and ready to showcase your skills.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction with potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Medical Receptionist in North East
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous NHS GP experience and familiarity with EMIS or Systmone. We want to see how your background makes you the perfect fit for this role!
Be Personable: Since you'll be greeting patients and handling inquiries, let your excellent communication skills shine through in your application. A friendly tone can go a long way in making a great first impression!
Detail is Key: Pay attention to the details in your application. Mention your organisational skills and ability to multitask, as these are crucial for managing the appointment diary and patient records efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Staff Partners Business
✨Know Your EMIS Inside Out
Since the role requires a good working knowledge of EMIS, make sure you brush up on its features and functionalities. Familiarise yourself with common tasks like scheduling appointments and managing patient records, so you can confidently discuss your experience during the interview.
✨Show Off Your Customer Service Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will demonstrate your ability to maintain a professional and friendly manner, which is crucial for the role.
✨Practice Common Interview Questions
Anticipate questions related to your previous experience in a GP surgery and your organisational skills. Practising your responses will help you articulate your thoughts clearly and show that you're ready to hit the ground running.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally and arrive early to the interview. This shows respect for the interviewer's time and sets a positive tone for the meeting. Plus, it gives you a moment to relax and gather your thoughts before the interview starts.
