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- Tasks: Greet patients, manage appointments, and maintain patient records.
- Company: Join a supportive group of GP practices in Stoke-on-Trent.
- Benefits: Earn £13.68 per hour with flexible full and part-time roles.
- Why this job: Make a difference in patient care while developing your admin skills.
- Qualifications: Previous NHS GP experience and knowledge of Emis or Systmone required.
- Other info: Immediate start available for proactive individuals.
The predicted salary is between 28400 - 38400 £ per year.
Temporary & Permanent roles available
- Immediate start
- Full & Part time availability
- £13.68 per hour
Are you immediately available and happy to take on a new challenge? Do you have previous NHS GP experience using Emis or Systmone? We are working with a lovely group of GP practices in the area of Stoke-on-Trent and surrounding areas who require the support of a Medical Receptionist/Administrator on a full-time ongoing temporary basis. Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer service skills.
Duties:
- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and manage the appointment diary efficiently
- Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
- Maintain patient records accurately and ensure confidentiality
- Process patient registrations, insurance forms, and payments
- Assist with administrative tasks such as filing, scanning, and data entry
- Coordinate with medical staff to ensure smooth patient flow
Qualifications:
- Proven experience as a Medical Receptionist or in a similar role
- Knowledge of medical terminology and procedures is advantageous
- Excellent communication and interpersonal skills
- Strong organisational abilities with attention to detail
- Proficiency in using office software and electronic health records systems
- Ability to multitask in a fast-paced environment
If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.
Medical Receptionist employer: Staff Partners Business
Contact Detail:
Staff Partners Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with Emis and SystmOne before applying. If you have access to these systems, spend some time navigating through them to understand their functionalities. This will not only boost your confidence but also show potential employers that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact for patients, practice how to greet people warmly and handle inquiries efficiently. Role-playing scenarios with a friend can help you refine your approach and ensure you come across as friendly and professional.
✨Tip Number 3
Network with professionals in the healthcare sector. Reach out to current or former medical receptionists through platforms like LinkedIn. They can provide insights into the role and may even refer you to job openings, increasing your chances of landing the position.
✨Tip Number 4
Prepare for common interview questions specific to medical receptionists. Think about scenarios where you've demonstrated excellent organisational skills or handled difficult situations with patients. Having these examples ready will help you articulate your experience effectively during the interview.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Medical Receptionist, especially any work with NHS GP practices. Emphasise your familiarity with Emis or Systmone, as this is crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for patient care and administrative support. Mention specific examples of how you've successfully managed patient interactions and maintained records in previous roles.
Highlight Key Skills: In your application, clearly outline your communication skills, organisational abilities, and proficiency with office software. These are essential for managing appointments and ensuring smooth patient flow.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in a medical setting.
How to prepare for a job interview at Staff Partners Business
✨Showcase Your Experience
Be prepared to discuss your previous roles as a Medical Receptionist or in similar positions. Highlight your experience with Emis or Systmone, as this is crucial for the role.
✨Demonstrate Excellent Communication Skills
Since the job requires a friendly and professional telephone manner, practice articulating your thoughts clearly. You might even want to role-play common scenarios you could encounter during the interview.
✨Familiarise Yourself with the Practice
Research the GP practices you might be working with. Understanding their values and services can help you tailor your responses and show genuine interest in the position.
✨Prepare for Situational Questions
Expect questions about how you would handle specific situations, such as managing a busy appointment diary or dealing with difficult patients. Think of examples from your past experiences that demonstrate your problem-solving skills.
