At a Glance
- Tasks: Greet patients, manage appointments, and maintain patient records in a busy GP practice.
- Company: Join a friendly group of GP practices in South Ockendon making a difference in healthcare.
- Benefits: Earn £13.68 per hour with flexible full and part-time roles available.
- Why this job: Be part of a supportive team while enhancing your skills in a vital healthcare role.
- Qualifications: Previous NHS GP experience with Emis or Systmone is essential; strong communication skills required.
- Other info: Immediate start available for proactive individuals passionate about patient care.
Temporary and Permanent roles available
- Immediate start
- Full & Part time availability
- £13.68 per hour
Do you have previous NHS GP experience using Emis or Systmone? We are working with a lovely group of GP practices in South Ockendon who require the support of a Medical Receptionist/Administrator. Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer service skills.
Duties:
- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and manage the appointment diary efficiently
- Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
- Maintain patient records accurately and ensure confidentiality
- Process patient registrations, insurance forms, and payments
- Assist with administrative tasks such as filing, scanning, and data entry
- Coordinate with medical staff to ensure smooth patient flow
Qualifications:
- Proven experience as a Medical Receptionist or in a similar role
- Knowledge of medical terminology and procedures is advantageous
- Excellent communication and interpersonal skills
- Strong organisational abilities with attention to detail
- Proficiency in using office software and electronic health records systems
- Ability to multitask in a fast-paced environment
If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.
Medical Receptionist employer: Staff Partners Business
Contact Detail:
Staff Partners Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Make sure to highlight your experience with Emis or Systmone during any conversations you have. If you can, prepare specific examples of how you've used these systems in previous roles to demonstrate your proficiency.
✨Tip Number 2
Practice your telephone manner before any interviews or calls. Since excellent communication is key for this role, consider role-playing with a friend to ensure you come across as friendly and professional.
✨Tip Number 3
Familiarise yourself with common medical terminology and procedures relevant to a GP surgery. This knowledge will not only help you in the role but also impress potential employers during discussions.
✨Tip Number 4
Showcase your organisational skills by preparing a mock appointment diary or patient record management system. This practical demonstration can set you apart from other candidates during interviews.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Medical Receptionist or in a similar role. Emphasise your familiarity with NHS systems like Emis or Systmone, and showcase your excellent communication and organisational skills.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your experience in GP surgeries, your ability to manage appointments, and your customer service skills. Make it personal and engaging to stand out.
Highlight Relevant Skills: In your application, clearly outline your proficiency in using office software and electronic health records systems. Mention any knowledge of medical terminology and procedures, as this will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Medical Receptionist role.
How to prepare for a job interview at Staff Partners Business
✨Showcase Your NHS Experience
Make sure to highlight your previous experience working in an NHS GP setting. Be prepared to discuss specific tasks you handled, especially using Emis or Systmone, as this will demonstrate your ability to hit the ground running.
✨Demonstrate Excellent Communication Skills
Since the role requires a friendly and professional telephone manner, practice articulating your thoughts clearly. You might be asked to role-play a scenario where you greet a patient or handle a phone inquiry, so be ready to showcase your interpersonal skills.
✨Emphasise Organisational Abilities
The job involves managing appointment diaries and maintaining patient records. Prepare examples of how you've successfully organised tasks in previous roles, particularly in fast-paced environments, to illustrate your strong organisational skills.
✨Prepare for Administrative Questions
Expect questions related to administrative tasks such as data entry, filing, and processing registrations. Brush up on your knowledge of medical terminology and procedures, as this could come up during the interview to assess your familiarity with the role.