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- Tasks: Manage appointments, process mail, and handle patient inquiries in a busy medical environment.
- Company: Join a reputable healthcare practice in Maldon dedicated to patient care.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to gain valuable experience.
- Why this job: Perfect for those looking to make a difference in healthcare while developing essential skills.
- Qualifications: Must have EMIS knowledge, excellent communication skills, and a proactive attitude.
- Other info: This is a temporary role for at least 5 weeks; immediate availability is required.
Location: Maldon
Hours: Monday - Friday - Part or Full time hours
Salary: £13.68 - £14.00
Are you immediately available and happy to take on a temporary assignment for a minimum of 5 weeks? Do you have a working knowledge of EMIS?
Duties include:
- Processing telephone requests for appointments, using Systmone or EMIS, ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming and outgoing mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Processing repeat prescriptions
- Computer data entry, processing and recording information
- Initiating contact with and responding to requests from patients
- Data processing, filing, photocopying and scanning
- Any other duties requested by the Practice Manager
- NHS smartcard
Our client requires someone who can hit the ground running with a good working knowledge of EMIS, along with an excellent telephone manner and customer service skills. If you are immediately available and feel you have the skills, please apply now.
Medical Receptionist employer: Staff Partners Business
Contact Detail:
Staff Partners Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with EMIS and Systmone before your interview. If you can demonstrate your knowledge of these systems, it will show that you're ready to hit the ground running.
✨Tip Number 2
Practice your telephone skills by role-playing common scenarios you might encounter as a Medical Receptionist. This will help you feel more confident when speaking with patients and healthcare professionals.
✨Tip Number 3
Research the specific medical practice you’re applying to. Understanding their services and values can help you tailor your responses during any discussions and show your genuine interest in the role.
✨Tip Number 4
Prepare questions to ask during your interview about the team dynamics and daily responsibilities. This not only shows your enthusiasm but also helps you assess if the role is the right fit for you.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in medical reception or similar roles. Mention your familiarity with EMIS and Systmone, as these are crucial for the position.
Showcase Customer Service Skills: Since excellent telephone manner and customer service skills are essential, provide specific examples of how you've successfully handled customer interactions in the past.
Tailor Your CV: Customise your CV to reflect the duties mentioned in the job description. Use keywords from the listing, such as 'data processing', 'filing', and 'processing repeat prescriptions' to catch the employer's attention.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the role. Be sure to mention your immediate availability and willingness to take on a temporary assignment.
How to prepare for a job interview at Staff Partners Business
✨Know Your EMIS
Since the role requires a good working knowledge of EMIS, make sure you brush up on its features and functionalities. Be prepared to discuss your experience with it and how you've used it in previous roles.
✨Showcase Your Customer Service Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Highlight your excellent telephone manner and any relevant customer service experience during the interview. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Prepare for Common Scenarios
Think about common scenarios you might face in the role, such as handling appointment requests or managing patient queries. Prepare responses that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions! Inquire about the team dynamics, the practice's approach to patient care, or any challenges they currently face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
