At a Glance
- Tasks: Greet patients, manage appointments, and maintain patient records in a friendly environment.
- Company: Join a supportive GP practice in Spennymoor, known for its excellent patient care.
- Benefits: Enjoy part-time hours with flexible scheduling and the chance to gain valuable experience.
- Why this job: Make a real impact on patient care while developing your skills in a dynamic setting.
- Qualifications: Previous experience as a Medical Receptionist and knowledge of Emis or Systmone required.
- Other info: Immediate start available; perfect for those looking for a new challenge!
The predicted salary is between 24000 - 36000 Β£ per year.
Overview
- Temporary roles available
- Immediate start
- Part time availability 3 days per week 8.30am β 5pm
Are you immediately available and happy to take on a new challenge ?
Do you have previous NHS Gp experience using Emis or Systmone
We are working with a lovely GP practice in the area of Spennymoor, Durham, and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis.
Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills.
Duties
- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and manage the appointment diary efficiently
- Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
- Maintain patient records accurately and ensure confidentiality
- Process patient registrations, insurance forms, and payments
- Assist with administrative tasks such as filing, scanning, and data entry
- Coordinate with medical staff to ensure smooth patient flow
Qualifications
- Proven experience as a Medical Receptionist or in a similar role
- Knowledge of medical terminology and procedures is advantageous
- Excellent communication and interpersonal skills
- Strong organisational abilities with attention to detail
- Proficiency in using office software and electronic health records systems
- Ability to multitask in a fast-paced environment
If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.
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Medical Receptionist employer: Staff Partners Business
Contact Detail:
Staff Partners Business Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Medical Receptionist
β¨Tip Number 1
Make sure to highlight your previous experience in a GP surgery, especially if you've used Emis or Systmone. Familiarity with these systems is crucial, so be ready to discuss specific tasks you've handled using them.
β¨Tip Number 2
Prepare for potential questions about how you manage patient interactions. Think of examples where you've demonstrated excellent customer service and communication skills, as these are key for the role.
β¨Tip Number 3
Familiarise yourself with common administrative tasks in a medical setting, such as managing appointment diaries and processing patient registrations. Being able to discuss these tasks confidently will show you're ready to hit the ground running.
β¨Tip Number 4
Since this role requires multitasking in a fast-paced environment, think of examples from your past work where you've successfully managed multiple responsibilities at once. This will demonstrate your ability to thrive under pressure.
We think you need these skills to ace Medical Receptionist
Some tips for your application π«‘
Highlight Relevant Experience: Make sure to emphasise your previous experience as a Medical Receptionist or in a similar role. Mention specific tasks you handled, especially those related to using Emis or Systmone, as this is crucial for the position.
Showcase Communication Skills: Since excellent communication and interpersonal skills are essential, include examples of how you've effectively interacted with patients and colleagues in past roles. This could be through customer service experiences or managing patient inquiries.
Detail Organisational Abilities: Provide specific instances where your strong organisational skills made a difference in your previous jobs. Discuss how you managed appointment scheduling, maintained patient records, or handled administrative tasks efficiently.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description closely. Use keywords from the job listing, such as 'patient care', 'administrative support', and 'multitasking', to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at Staff Partners Business
β¨Showcase Your Experience
Make sure to highlight your previous experience as a Medical Receptionist or in a similar role. Be prepared to discuss specific tasks you handled, especially those related to using Emis or Systmone, as this will demonstrate your ability to hit the ground running.
β¨Demonstrate Excellent Communication Skills
Since the role requires a friendly and professional telephone manner, practice articulating your thoughts clearly. You might be asked to role-play a scenario where you greet a patient or handle an inquiry, so be ready to showcase your interpersonal skills.
β¨Prepare for Common Scenarios
Think about common situations you might face in a GP surgery, such as managing a busy appointment diary or dealing with difficult patients. Prepare examples of how you've successfully navigated these scenarios in the past to show your problem-solving abilities.
β¨Emphasise Organisational Skills
The job requires strong organisational abilities, so be ready to discuss how you manage your time and prioritise tasks. You could mention specific tools or methods you use to stay organised, which will help convey your suitability for a fast-paced environment.