At a Glance
- Tasks: Greet patients, manage appointments, and support medical staff in a friendly environment.
- Company: A welcoming GP practice in Luton, offering a supportive team atmosphere.
- Benefits: Competitive pay of £14.24 per hour, flexible hours, and immediate start.
- Other info: Flexible roles available: full-time, part-time, and temporary contracts.
- Why this job: Join a caring team and make a difference in patient care while gaining valuable experience.
- Qualifications: Experience as a Medical Receptionist and knowledge of Systmone preferred.
Temporary roles available
- Immediate start
- Full & Part time availability
- £14.24 per hour
Are you immediately available and happy to take on a new challenge? Do you have previous NHS GP experience using Systmone? We are working with a lovely GP practice in the area of Luton, Bedfordshire and surrounding areas who require the support of a Medical Receptionist/Administrator on a full-time ongoing temporary basis. Our client requires someone who can hit the ground running with a good working knowledge of Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer service skills.
Duties:
- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and manage the appointment diary efficiently
- Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
- Maintain patient records accurately and ensure confidentiality
- Process patient registrations, insurance forms, and payments
- Assist with administrative tasks such as filing, scanning, and data entry
- Coordinate with medical staff to ensure smooth patient flow
Qualifications:
- Proven experience as a Medical Receptionist or in a similar role
- Knowledge of medical terminology and procedures is advantageous
- Excellent communication and interpersonal skills
- Strong organisational abilities with attention to detail
- Proficiency in using office software and electronic health records systems
- Ability to multitask in a fast-paced environment
If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.
Job Types: Full-time, Part-time, Permanent, Fixed term contract
Medical Receptionist in Luton employer: Staff Partners Business
Join a supportive GP practice in Luton, Bedfordshire, where your role as a Medical Receptionist will be valued and impactful. With flexible full and part-time opportunities, competitive pay, and a commitment to high-quality patient care, this is an excellent environment for professional growth and development. Experience a collaborative work culture that prioritises employee well-being and fosters a sense of community among staff and patients alike.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in Luton
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the GP practice you're applying to. Understanding their values and services can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! If you’re not familiar with SystmOne, consider brushing up on it. There are plenty of online resources and tutorials that can help you get comfortable with the system, which will definitely impress during your interview.
✨Tip Number 3
Show off your people skills! As a Medical Receptionist, you'll be the first point of contact for patients. Be ready to share examples of how you've handled difficult situations or provided excellent customer service in the past. This will highlight your communication skills and ability to multitask.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply for this role directly on our site. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you have any questions!
We think you need these skills to ace Medical Receptionist in Luton
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience as a Medical Receptionist or in a similar role. We want to see how your background aligns with the requirements, especially your knowledge of Systmone and working in a GP surgery.
Be Personable:Since you'll be greeting patients and visitors, let your friendly personality shine through in your application. Use a warm tone and mention any customer service skills you have that would make you a great fit for our team.
Get Organised:Demonstrate your strong organisational abilities by mentioning specific examples of how you've managed appointment diaries or maintained patient records accurately. We love seeing attention to detail!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Staff Partners Business
✨Know Your SystmOne Inside Out
Since the role requires a good working knowledge of SystmOne, make sure you brush up on its features and functionalities. Familiarise yourself with common tasks like scheduling appointments and managing patient records, so you can confidently discuss your experience during the interview.
✨Show Off Your Customer Service Skills
This position demands excellent communication and interpersonal skills. Prepare examples from your past experiences where you’ve successfully handled patient inquiries or resolved issues. Highlighting your ability to maintain a friendly and professional demeanour will impress the interviewers.
✨Demonstrate Your Organisational Abilities
As a Medical Receptionist, you'll need to juggle multiple tasks efficiently. Think of specific instances where you've managed busy schedules or maintained accurate records. Sharing these stories will showcase your strong organisational skills and attention to detail.
✨Prepare for Common Interview Questions
Anticipate questions related to your previous experience in GP surgeries and how you handle stressful situations. Practising your responses will help you articulate your thoughts clearly and show that you're ready to hit the ground running in this new role.
