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For Companies At a Glance
- Tasks: Welcome patients, manage appointments, and support clinical staff in a busy GP practice.
- Company: Friendly GP practice in Gateshead with a strong reputation.
- Benefits: Competitive pay of £14.24 per hour with potential for permanent role.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Experience as a Medical Receptionist and knowledge of SystmOne required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 28 - 29 £ per hour.
Are you immediately available and ready to take on a new challenge? Do you have previous NHS GP experience and confidence using SystmOne or EMIS? We are currently working with a friendly and well-regarded GP practice in Gateshead and the surrounding areas, who are seeking a Medical Receptionist/Administrator to join their team on an ongoing temporary basis. There is strong potential for this role to become permanent following a successful trial period.
About the Role
This is a fast-paced position suited to someone who can hit the ground running. You’ll play a key role in ensuring the smooth day-to-day running of the practice while delivering excellent service to patients.
Key Responsibilities
- Welcoming patients and visitors in a professional and friendly manner
- Managing appointment bookings and maintaining an efficient diary system
- Handling incoming calls, emails, and enquiries, directing them appropriately
- Maintaining accurate patient records while ensuring confidentiality
- Processing registrations, forms, and payments
- Supporting general administrative duties including filing, scanning, and data entry
- Working closely with clinical staff to support patient flow
Requirements
- Previous experience working as a Medical Receptionist or within a GP surgery
- Strong working knowledge of SystmOne
- Excellent communication and customer service skills
- High level of organisation and attention to detail
- Ability to multitask effectively in a busy environment
- Proficiency with office systems and electronic health records
What We’re Looking For
A proactive and reliable individual who is passionate about providing high-quality support within a healthcare setting.
Medical Receptionist in Gateshead employer: Staff Partners Business
Contact Detail:
Staff Partners Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Be ready for a quick chat! If you get a call for an interview, be prepared to discuss your experience with SystmOne and how you handle busy environments. Practise your responses so you can showcase your skills confidently.
✨Tip Number 3
Show off your personality! When you meet potential employers, let your passion for patient care shine through. A warm smile and a friendly attitude can make a lasting impression.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you a leg up in the hiring process. Don’t miss out!
We think you need these skills to ace Medical Receptionist in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Medical Receptionist, especially any work with SystmOne or EMIS. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced role. Share specific examples of how you've provided excellent service in previous positions and how you can contribute to our friendly GP practice.
Show Off Your Communication Skills: Since this role involves a lot of interaction with patients and staff, make sure your written application reflects your strong communication skills. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Staff Partners Business
✨Know Your Systems
Make sure you brush up on your knowledge of SystmOne and EMIS before the interview. Being able to confidently discuss your experience with these systems will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent service in previous roles. Think about specific situations where you handled difficult patients or managed high-pressure scenarios, as this will demonstrate your ability to thrive in a busy environment.
✨Practice Your Multitasking
Since this role requires juggling multiple tasks, consider doing a mock interview where you simulate handling calls while discussing your experience. This will help you articulate your multitasking skills effectively during the actual interview.
✨Be Professional Yet Friendly
Remember, you'll be the first point of contact for patients. Practice a warm and professional greeting, and think about how you can convey your friendly nature while maintaining professionalism throughout the interview.