Communications Manager in Newcastle upon Tyne

Communications Manager in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Drive strategic communications and create engaging content for UK and Netherlands.
  • Company: Join Stadler Rail Service UK, a leader in modern rail transport.
  • Benefits: Enjoy competitive salary, 25 days leave, and a supportive work environment.
  • Other info: Dynamic role with opportunities for growth and community engagement.
  • Why this job: Be part of a passionate team shaping the future of rail with innovative technology.
  • Qualifications: 5+ years in communications, strong writing skills, and a creative mindset.

The predicted salary is between 36000 - 60000 £ per year.

Are you passionate about the future of rail transport? Do you want to be part of a team that’s shaping the next generation of trains using cutting‑edge technology? Look no further! Join us as a Communications Manager where you will drive strategic communications across the UK and Netherlands. The role will be based at our Gosforth Depot in Newcastle.

Who We Are

SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high‑class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our business strategy.

Why Join Us

  • Innovative Environment: Working in a fast paced, results orientated environment, you will proactively work alongside your team to ensure services are available.
  • Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development.
  • Passionate Team: You will manage a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders.
  • Customer‑Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service.

What We’re Looking For

We’re seeking proactive people who align with our company KPI’s and values. If you are looking to make a difference and deliver high quality service then we want to hear from you.

What We Will Offer You In Return

  • Competitive salary package based on qualifications and experience (include salary expectations in your CV).
  • 36 hour working week.
  • 25 days annual leave, 8 statutory bank holidays.
  • Defined contribution pension scheme with Scottish Widows.
  • Auto‑enrolment at 4% matched contribution rate with the option to increase up to 10% which remains matched.
  • Death in Service Cover.
  • Enhanced maternity and paternity policies.
  • Cycle to work scheme.
  • Company paid membership of cashback health plan with Healthshield.

Role Overview

Reporting to the Head of Corporate Communications & Public Relations, the Communications Manager will drive strategic communications across UK and Netherlands, creating locally relevant media content and managing internal channels. Lead social media engagement aligned with global branding, support crisis communications, and represent Stadler at key events. The successful applicant will also ensure transparent messaging to strengthen reputation and stakeholder trust while enhancing market visibility.

Main Goals

  • To design and deliver communication strategies that strengthen both brand recognition externally and employee engagement and culture internally as well as align corporate messaging with organisational goals.

Personnel

  • Collaborate as part of a global matrix communications team to uphold a consistent “One‑Stadler” voice across all markets, while tailoring messaging to the UK and Netherlands audience and cultural contexts.
  • Expand social media presence by creating dynamic, interactive campaigns that drive engagement and showcase Stadler’s innovation and sustainability.
  • Create engaging external campaigns that highlight Stadler’s innovation, sustainability, and culture.
  • Partner with HR, business leaders, and key stakeholders to communicate effectively on feedback loops associated with culture change initiatives.
  • Strengthen stakeholder engagement by building trusted relationships with employees, leadership, external partners, and community representatives.
  • Act as a liaison with residents and neighbours of Stadler sites, ensuring proactive communication around projects, developments, and community impact, while addressing concerns and fostering positive relationships.
  • Work within the UK and Netherlands territory to develop locally relevant content in main media and railway media.
  • Develop and execute internal communication strategies across multiple channels (intranet, newsletters, town halls, digital platforms).
  • Establish a regular rhythm of social media activity, ensuring alignment with global brand guidelines while reflecting local market priorities.
  • Support in crisis communication and issue management, ensuring timely, transparent, and effective messaging to protect reputation and maintain stakeholder trust.
  • Attend and support key events (industry conferences, community forums, internal leadership gatherings) to represent Stadler and strengthen visibility.

Experience

Essential

  • Bachelor’s degree in communications, Public Relations, HR, or related field.
  • 5+ years of experience in journalism or corporate or employee communications.
  • Strong writing, editing, and presentation skills.
  • Familiarity with digital comms tools (SharePoint, Teams, intranet platforms, filming with mobile phone, editing CapCut).
  • Ability to manage multiple projects and stakeholders simultaneously.
  • Strategic thinker with a creative edge and attention to detail.
  • Storytelling & narrative building.
  • Stakeholder management.

Desirable

  • Employee engagement expertise.
  • Change communication.
  • Analytical mindset for measuring impact.

Closing date for applications is Friday 2nd January 2026. All vacancies and online application at: www.stadlerrail.com/en/careers. Apply now for a career that is on the right track!

Communications Manager in Newcastle upon Tyne employer: Stadler Rail Service UK

At Stadler Rail Service UK, we pride ourselves on fostering an innovative and collaborative work environment that empowers our employees to thrive. Located in the vibrant city of Newcastle, our team enjoys a competitive salary package, generous annual leave, and a strong commitment to professional development, ensuring that every member has the opportunity to grow their career while contributing to the future of rail transport. Join us and be part of a passionate team dedicated to delivering high-quality services and making a meaningful impact in the rail industry.

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Contact Details:

Stadler Rail Service UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Communications Manager in Newcastle upon Tyne

Tip Number 1

Get to know the company inside out! Research Stadler Rail and their projects, especially in the UK and Netherlands. This will help you tailor your conversations and show that you're genuinely interested in their mission.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Prepare for interviews by practising common questions related to communications management. Think about how you can demonstrate your strategic thinking and creativity through real-life examples from your past experiences.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.

We think you need these skills to ace Communications Manager in Newcastle upon Tyne

Strategic Communications
Media Content Creation
Social Media Engagement
Crisis Communications
Stakeholder Management
Internal Communication Strategies
Digital Communication Tools

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Communications Manager role. Highlight your strategic communication experience and any relevant projects you've worked on that showcase your ability to drive engagement.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about rail transport and how your background makes you the perfect fit for our team. Don't forget to mention specific examples of your work that relate to the job description.

Showcase Your Creativity:As a Communications Manager, creativity is key! Include examples of past campaigns or projects where you’ve used innovative strategies to engage audiences. This will help us see your potential to expand our social media presence and create dynamic content.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Stadler Rail Service UK

Know Your Stuff

Before the interview, dive deep into Stadler Rail's mission and values. Understand their innovative approach to rail transport and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your skills to their needs.

Showcase Your Communication Skills

As a Communications Manager, your ability to convey messages clearly is crucial. Prepare examples of past projects where you successfully managed communications, especially in crisis situations. Highlight your storytelling abilities and how you've engaged stakeholders effectively.

Be Ready for Scenario Questions

Expect questions that assess your strategic thinking and problem-solving skills. Think about potential challenges in the rail industry and how you would address them. Practising responses to hypothetical scenarios can help you articulate your thought process during the interview.

Engage with the Interviewers

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and future projects at Stadler Rail. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.