UK Facilities Planner and Administrator in Cardiff

Are you passionate about the future of rail transport? Do you want to be part of a team that’s shaping the next generation of trains using cutting-edge technology? Look no further! Join us as a UK Facilities Planner and Administrator, responsible for supporting the management of the working environment, services, equipment and processes to support the effective running of SRSUK business premises. Our current depot locations are in Cardiff, Glasgow, Liverpool, Leicester, Newcastle and Norwich offering a wide scope of opportunity for someone looking to develop a career in the UK Rail Industry. The successful candidate will be based at Liverpool.

Innovative Environment: Working in a fast paced, results orientated environment, you will proactively work alongside your team to ensure services are available.

Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development.

Passionate Team: You will manage a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders.

Customer-Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service.

Responsibilities:

• Support the day to day delivery of facility services and operations.
• Establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively.
• Arrange works with suppliers and contractors, organising planned and reactive support as required.
• Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by our clients or any other interested stakeholders.
• Allocate and track work orders for internal teams and contractors.
• Maintain accurate records in CAFM and associated systems.
• Scheduling and coordinating planned maintenance and reactive/corrective/new works requests.
• Track and report on SLAs, KPIs, and contractor performance.
• Support delivery of relevant soft services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc).
• Support the successful delivery and management of all facilities related contracts.
• Deputise for the UK Facilities Manager as required.

Fleet & Driver Management Responsibilities:

• Support maintaining an up-to-date register of fleet vehicles, including servicing, MOTs, tax, insurance, and lease agreements.
• Monitor vehicle inspections and ensure timely scheduling of maintenance and repairs.
• Support onboarding and vetting of drivers, including license checks and driver training records.
• Support the management of accident/incident reporting and liaise with insurers or relevant parties.
• Coordinate vehicle replacements, disposals, and renewals in line with company policies.

People Responsibilities:

• Support day-to-day supervision of staff and contractors in delivery of the facilities maintenance programmes.
• Plan, organise and support providing training for staff and contractors to ensure they provide the highest standard of service possible.
• Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery.
• Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to staff, clients, contractors and other key stakeholders in all areas of service.
• Support regular monthly meetings with key contractors to maintain a healthy working environment and discuss satisfaction and communication.
• Provide administrative support to other functions within SRSUK as may be required.

What We’re Looking For:

• Solid experience in Facilities Management within a professional environment.
• Experience of contractor management (property maintenance, facilities management) in a multi-site commercial property environment.
• The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders.
• Must be Customer Focused, with a strong drive to deliver 5 star Facilities Services.
• A minimum of 3-5 years FM experience.
• Soft and Hard service facilities contractor management.
• A professional qualification in property and/or facilities management (IWFM Level 3+) or relevant experience.
• Good level of general education educated to 'A' Level as a minimum or equivalent with demonstrable written and numerical skills.
• Proficient in the use of Microsoft office packages including Word, Excel and Outlook.
• An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including all applicable Railway Standards.
• General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards.
• Continually strives to improve knowledge, skills and abilities to produce the best results.

Desirable:

• A qualification in Health & Safety (NEBOSH, IOSH).

Benefits:

• Competitive Salary depending on experience.
• 36 hour working week.
• Salary sacrifice led pension plan that matches employee contributions up to 10% upon successful completion of probation.

SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high-class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy.