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- Tasks: Join us as an SIA Door Supervisor, ensuring safety at exciting events like concerts and sports.
- Company: Stadium is dedicated to providing top-notch security and customer service at major events.
- Benefits: Enjoy flexible casual work hours and competitive pay of £13.25 per hour.
- Why this job: Experience the thrill of working at iconic events while making a real impact on safety.
- Qualifications: Must have an SIA Door Supervisor badge and good English skills; calm under pressure is key.
- Other info: Transport to events may be available; applicants must be over 18.
- Location: Coventry, West Midlands, United Kingdom
We are looking for SIA Door Supervisors to work at events across the Midlands. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular: Derby County FC, Leicester City FC, Chelsea FC, Silverstone Race Circuit, Everton FC, Wigan Warriors, Wigan Athletic, Burnley FC, Manchester United FC, Chelsea FC, Wolverhampton Wanderers, and many more! Transport to other events around the country may occasionally be available to events when needed.
Stadium serves its clients with one goal in mind – keeping you safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world\’s special moments!
Responsibilities include and are not limited to:
- Welcoming all visitors to the venue
- Searching bags and persons before entering the venue
- Placing tags on bags once checked
- Sweeping and clearing persons from closed areas
- Assisting with evacuation procedures
- Ejecting fans from the venue/event
- Providing security related comms to members of public
- Preventing fans from taking alcohol pitch side
- Preventing fans from smoking or vaping
- Preventing fans from standing on non-safe standing areas
- Access control to VIP/ Player or Hospitality areas
- Dealing with any queries and offering additional information regarding the event
- Checking access passes (where applicable)
- Helping to direct flow of foot traffic
- Offer an excellent level of customer service to ensure the smooth running of the event
- Being the eyes and ears of the event and ensuring the safety team have the information they require
- Support other positions where necessary including stewarding, Traffic and Car Park teams.
Required skills, qualifications and experience:
- SIA Door Supervisor badge
- You must have a good level of verbal and written English
- The ability to react calmly in high pressured situations
Hours of work:
Shift times will vary on each event, early and late shifts will be available.
All work is offered on a casual basis giving you flexibility to work around your current commitments.
Rate of pay:
The hourly rate will be £13.25.
If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!
Due to the nature of this role all applicants must be over 18 years of age.
If you do not have an SIA Door supervisor badge, then we will not be able to continue your application within our recruitment process and this will be rejected.
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SIA Door Supervisor (Coventry) employer: Stadium Group
Contact Detail:
Stadium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor (Coventry)
✨Tip Number 1
Familiarise yourself with the venues and events listed in the job description. Knowing the layout and specific requirements of places like Derby County FC or Silverstone Race Circuit can give you an edge during interviews, as it shows your enthusiasm and preparedness.
✨Tip Number 2
Network with current or former SIA Door Supervisors. They can provide insights into the role and share their experiences, which can help you understand what to expect and how to excel in the position.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with our team. Since providing excellent customer service is a key part of the role, showcasing your ability to handle queries and maintain a positive atmosphere will make you stand out.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would react in high-pressure situations, as this role often requires quick thinking and calmness under stress.
We think you need these skills to ace SIA Door Supervisor (Coventry)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous roles that relate to customer service, event stewarding, or security. Mention specific events you've worked at and the skills you gained from those experiences.
Showcase Your SIA Badge: Clearly state that you possess a valid SIA Door Supervisor badge in your CV and cover letter. This is a crucial requirement for the role, so make it prominent.
Tailor Your CV: Customise your CV to reflect the responsibilities listed in the job description. Use keywords from the job posting to demonstrate that you understand the role and its requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for event security and customer service. Explain why you want to work at events and how your skills will contribute to the safety and enjoyment of attendees.
How to prepare for a job interview at Stadium Group
✨Showcase Your SIA Badge
Make sure to bring your SIA Door Supervisor badge to the interview. This is a crucial requirement for the role, and demonstrating that you have it will show your commitment and readiness for the position.
✨Demonstrate Customer Service Skills
Since this role involves a lot of interaction with the public, be prepared to discuss your previous customer service experience. Share specific examples of how you've handled difficult situations or provided excellent service in past roles.
✨Stay Calm Under Pressure
The ability to react calmly in high-pressure situations is essential for this job. Be ready to discuss scenarios where you've had to maintain composure and make quick decisions, especially in challenging environments.
✨Research the Events
Familiarise yourself with the types of events you'll be working at, such as football matches and concerts. Showing knowledge about these events can demonstrate your enthusiasm for the role and your understanding of the environment you'll be in.
