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- Tasks: Join us as an SIA Door Supervisor at exciting events like concerts and sports matches!
- Company: Stadium is dedicated to ensuring safety and providing top-notch customer service at major events.
- Benefits: Enjoy flexible casual work hours and competitive pay of £13.25 per hour.
- Why this job: Be part of unforgettable moments while ensuring the safety and enjoyment of event-goers.
- Qualifications: Must have an SIA Door Supervisor badge and good English communication skills.
- Other info: Transport to events across the country may be available when needed.
We are looking for SIA Door Supervisors to work at events in Burnley and across the North. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular: Burnley FC, Derby County FC, Leicester City FC, Chelsea FC, Silverstone Race Circuit, Everton FC, Wigan Warriors, Wigan Athletic, Manchester United FC, Chelsea FC, Wolverhampton Wanderers, and many more! Transport to other events around the country may occasionally be available to events when needed.
Stadium serves its clients with one goal in mind – keeping you safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world\’s special moments!
Responsibilities include and are not limited to:
- Welcoming all visitors to the venue
- Searching bags and persons before entering the venue
- Placing tags on bags once checked
- Sweeping and clearing persons from closed areas
- Assisting with evacuation procedures
- Ejecting fans from the venue/event
- Providing security related comms to members of public
- Preventing fans from taking alcohol pitch side
- Preventing fans from smoking or vaping
- Preventing fans from standing on non-safe standing areas
- Access control to VIP/ Player or Hospitality areas
- Dealing with any queries and offering additional information regarding the event
- Checking access passes (where applicable)
- Helping to direct flow of foot traffic
- Offer an excellent level of customer service to ensure the smooth running of the event
- Being the eyes and ears of the event and ensuring the safety team have the information they require
- Support other positions where necessary including stewarding, Traffic and Car Park teams.
Required skills, qualifications and experience:
- SIA Door Supervisor badge
- You must have a good level of verbal and written English
- The ability to react calmly in high pressured situations
Hours of work:
Shift times will vary on each event, early and late shifts will be available.
All work is offered on a casual basis giving you flexibility to work around your current commitments.
Rate of pay:
The hourly rate will be £13.25.
If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!
Due to the nature of this role all applicants must be over 18 years of age.
If you do not have an SIA Door supervisor badge, then we will not be able to continue your application within our recruitment process and this will be rejected.
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SIA Door Supervisor (Burnley) employer: Stadium Group
Contact Detail:
Stadium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor (Burnley)
✨Tip Number 1
Familiarise yourself with the venues and events listed in the job description. Knowing the layout and specific requirements of places like Burnley FC or Silverstone Race Circuit can give you an edge during interviews, as it shows your enthusiasm and preparedness.
✨Tip Number 2
Network with current or former SIA Door Supervisors. They can provide insights into the role and share their experiences, which can help you understand what to expect and how to excel in the position.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with our team. Since providing excellent customer service is a key part of the role, showcasing your ability to handle queries and maintain a positive atmosphere will make you stand out.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would react in high-pressure situations, as this role requires calmness and quick thinking, especially during events with large crowds.
We think you need these skills to ace SIA Door Supervisor (Burnley)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous roles that relate to customer service, event stewarding, or security. Mention specific events you've worked at and the skills you gained from those experiences.
Showcase Your SIA Badge: Clearly state that you possess a valid SIA Door Supervisor badge in your CV and cover letter. This is a crucial requirement for the role, so make it prominent.
Demonstrate Communication Skills: Since good verbal and written English is essential, ensure your application is well-written and free of errors. You might also want to mention any experience where you effectively communicated with the public or team members.
Express Flexibility: As the role involves varying shift times, highlight your availability and willingness to work early or late shifts. This shows your commitment and adaptability to the job requirements.
How to prepare for a job interview at Stadium Group
✨Know Your Role
Familiarise yourself with the responsibilities of an SIA Door Supervisor. Understand the key tasks such as crowd control, ensuring safety, and providing excellent customer service. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
If you've worked in similar roles like event stewarding or customer service, be ready to share specific examples. Highlight situations where you successfully managed high-pressure scenarios or provided exceptional service.
✨Demonstrate Calmness Under Pressure
Prepare to discuss how you handle stressful situations. Interviewers will want to know that you can remain composed and effective when faced with challenges, especially in a busy event environment.
✨Ask Insightful Questions
At the end of the interview, ask questions about the events you'll be working at or the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
