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- Tasks: Join us as an Event Steward, welcoming visitors and ensuring event safety.
- Company: Stadium provides world-class event services across Manchester and the North West.
- Benefits: Enjoy flexible casual work hours and competitive pay starting at £12.21 per hour.
- Why this job: Experience thrilling events like concerts and sports while developing your customer service skills.
- Qualifications: No prior experience needed; just a good level of English and a calm demeanour under pressure.
- Other info: Must be over 18 to apply; training provided for all successful candidates.
We are looking for Event Stewards to work across Manchester and the North West; and join us as part of our Event Stewarding team. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular Manchester United, Burnley Football Club, Wigan Athletic, Wigan Warriors, Everton FC and more!
Stadium serves its clients with one goal in mind – keeping people safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world's special moments!
Responsibilities include and are not limited to:
- Welcoming all visitors to the venue
- Dealing with any queries and offering additional information regarding the event
- Checking access passes (where applicable)
- Helping to direct flow of foot traffic
- Offering an excellent level of customer service to ensure the smooth running of the event
- Being the eyes and ears of the event and ensuring the safety team have the information they require
All skills below are advantageous however not essential as we will provide all training to support successful candidates:
- Experience working as an Event Steward
- You must have a good level of verbal and written English
- The ability to react calmly in high pressured situations
If you want to work as an SIA operative, please apply using the specific SIA job advert, this advert is specifically for Event Stewards. Shift times will vary on each event, early and late shifts will be available. All work is offered on a casual basis giving you flexibility to work around your current commitments.
Rate of pay: Depending on the event you work, the hourly rate is £12.21.
If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!
Due to the nature of this role all applicants must be over 18 years of age.
Event Steward (Manchester) employer: Stadium Group
Contact Detail:
Stadium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Steward (Manchester)
✨Tip Number 1
Familiarise yourself with the venues and events in Manchester and the North West. Knowing the layout of stadiums and popular event locations can give you an edge during interviews, as it shows your enthusiasm and preparedness for the role.
✨Tip Number 2
Network with current or former Event Stewards. They can provide valuable insights into the job and share their experiences, which can help you understand what to expect and how to excel in the role.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or at a recruitment event, showing that you can handle queries and provide excellent service will make you stand out.
✨Tip Number 4
Be prepared to discuss how you would handle high-pressure situations. Think of examples from past experiences where you remained calm and effective, as this is crucial for the role of an Event Steward.
We think you need these skills to ace Event Steward (Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or event stewarding. Include specific roles you've held and the skills you've developed that align with the responsibilities mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the events you'll be working at. Mention your ability to handle high-pressure situations calmly and your commitment to providing excellent customer service.
Highlight Relevant Skills: In your application, emphasise your verbal and written English skills, as well as any previous experience in similar roles. If you have any training or certifications related to event safety or customer service, be sure to mention those too.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Stadium Group
✨Show Your Customer Service Skills
As an Event Steward, providing excellent customer service is key. Be prepared to share examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to keep visitors happy and safe.
✨Stay Calm Under Pressure
Event environments can be hectic, so it's important to convey your ability to remain calm in high-pressure situations. Think of a time when you faced a challenging scenario and explain how you managed it effectively during the interview.
✨Familiarise Yourself with the Events
Research the types of events you might be working at, such as football matches or concerts. Showing knowledge about the specific venues and events will impress the interviewers and show your enthusiasm for the role.
✨Highlight Your Teamwork Abilities
Event Stewards often work as part of a team, so it's essential to highlight your teamwork skills. Share experiences where you collaborated with others to achieve a common goal, ensuring the event ran smoothly and safely.
