PVITC CAT Engineer in Worcester

This role sits within the Propulsion BEV Domain supporting vehicle testing activity across all new Battery Electric Vehicle Platforms. It focuses on supporting the triage and resolution of issues reported as part of the Customer Acceptance Testing (CAT) Process. The team carries out first level analysis on powertrain issues raised by vehicle users for the powertrain and charging systems and ensures that the right teams are aware and engaged in resolving these issues robustly. The expectation for this role is to support the delivery of the Propulsion issues triage process across the BEV Platforms, ensuring that all issues are effectively triaged and analysed, and routed to the correct Engineering Delivery Teams for resolution.

Main Functions / Key Performance Indicators

• Support the delivery of first level of analysis (L0) on issues raised by vehicle users as part of CAT.
• Ensure quality data is collected as part of initial analysis.
• Upkeep the recording and exchange of information internally within the team.
• Support transacting issue/project statuses with the Platform Quality Teams.
• Support in the generation and reporting of process metrics, and their communication to process stakeholders.

Functional Teams to Connect With

• Powertrain BEV Domain
• Propulsion Software Integration Team
• Propulsion Programme Team
• Vehicle Engineering Team
• Vehicle Quality Team

Desired Competencies

Essential (Must-Have)

• Eagerness to understand vehicle level propulsion issues.
• Understanding of conventional vehicle systems.
• Understanding of the architecture and function of a BEV propulsion system.
• Data analysis and reporting of test data (using INCA or equivalent).
• Natural problem solver with a structured approach to problem solving in a technical environment.
• Ability to validate, prepare and read engineering documents.
• Excellent communication and interpersonal skills, with strong influencing and engagement skills.
• Inquisitive mindset with the ability to evaluate and appropriately challenge existing ideas, processes and ways of working to optimise team performance.
• A full UK driving license.

Desirable

• Technical expertise and experience of testing a high voltage component or system.
• Degree qualified or equivalent experience preferred.

Good-to-Have Competencies Essential

• Degree qualified or equivalent experience preferred.
• Demonstrates Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact.
• Continually working hard to deliver a modern luxury experience to earn and keep customers' trust and loyalty.
• Embracing differences, being empathetic, welcoming challenges together and empowering each other to deliver.
• Building trust by speaking openly and honestly, listening attentively, and treating others respectfully.
• Taking initiative and using failure as an opportunity to learn.
• Developing through giving and seeking honest feedback.
• Making a difference through results.
• Innovating while never losing sight of objectives.
• Ability to work independently, be results driven, demonstrating tenacity, drive and perseverance in a complex, highly demanding environment.
• Capability to combine a short-term, pragmatic focus with medium-term planning.
• Resilient and enthusiastic approach, responding constructively to new ideas and inputs.
• Strong communication skills with the ability to convey complex ideas clearly.
• Effective team player who actively develops and supports team members.
• Calm and clear thinker.
• Desire to grow and learn.

Desirable

• Ability to enable speed in decision making through establishing alignment, clarity, appropriate resources and a sense of urgency while bringing others along.

Responsibilities / Expectations from the Role

Key Accountabilities and Responsibilities

• Lead the triage of powertrain and charging system issues identified via the CAT process.
• Ensure L0 analysis is conducted thoroughly and consistently.
• Contribute to the issue resolution process where appropriate.
• Assist in identifying appropriate ERAs (Emergency Response Actions) and ICAs (Interim Containment Actions).
• Liaise with testing teams to replicate issues on test rigs and/or vehicles where appropriate.
• Manage relationships with key stakeholders, ensuring positive engagement and effective information sharing across the domain.
• Undertake any other work as directed by the line manager in connection with the role.