Digital Product Manager in Warwick

Work Location: Warwick

Role Type: Contracting

Office Days (if Hybrid): 3 days in week

In this role you will be developing our digital products and agenda. You will be delivering digital technologies to optimise energy generation, transmission, and distribution. You will be overseeing the lifecycle of an entire line of products that will help make Net Zero happen. Many of these products are completely bespoke, designed and created in-house. You will be involved in everything from product design to production, mapping the digital landscape and defining the long-term roadmap. This is a job for those with aspirations for future leadership. You will be working on greenfield projects with enormous scope and multi-million-pound investment. You will be given great autonomy and the opportunity to deliver meaningful change at the heart of the energy transition.

Primary Responsibilities

• Communicating and building strong, collaborative relationships with senior management. This is the biggest part of the role. You will influence attitudes, decisions and actions for mutual benefit and keep colleagues updated on digital progress.
• Setting out a digital roadmap for your product line and implementing systems such as team structures and ways of working.
• Researching the market and introducing market leading digital products.
• Taking charge of a suite of bespoke products, such as our Workbook product, that provides transparency and visibility across the entire Strategic Infrastructure division, or delivering products to enable the delivery of huge infrastructure projects that will make a huge impact on the environment.
• Communicating the overall vision of your digital roadmap.
• Ensuring your team members build good relationships with relevant stakeholders. They must be professional, open, collaborative, and able to challenge others and be challenged themselves in an amicable, respectful way.
• Developing a well-balanced, cross-functional team by ensuring learning opportunities are identified and optimised, and people are given the support they need.
• Acting as the ultimate escalation point for issue resolution within your field.
• Managing requirements through the entire delivery and operational lifecycle.
• Championing the importance and value of requirement management principles.
• Planning and leading scoping, requirements definition, and priority setting.
• Making digital a reality, rather than an aspiration. Driving a digital culture and the adoption of products across New Infrastructure, in alignment with the strategic direction of National Grid.
• Building on enduring digital product capability to enable continuous digital improvement.

Your Profile

• Product Management: Managing and developing products or services through their full life cycle from inception, growth, maturity, decline to retirement. Manages the full product lifecycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved. Acts as owner/champion for one or more products or services. Selects, adopts, and adapts appropriate product development methods, tools, and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Analyses market and/or user research, feedback, expert opinion, and usage data to understand needs and opportunities. Develops product propositions and determines product positioning and variants for different customer and user segments. Prioritises product requirements and owns the product backlog. Coordinates trials and product launches and supports communications and training. Anticipates changes in customer/user needs; adapts products and creates product retirement and transitioning plans.
• Financial Management: Supporting the effective use and control of financial resources. Advises on financial planning, budgeting, costing, accounting, and charging using recognised accounting practices and standards. Develops financial plans and forecasts. Monitors and manages expenditure and examines areas where budgets and expenditure exceed agreed tolerances. Contributes to the definition and operation of effective financial control and decision-making. Analyses actual expenditure, examines variances, and advises on options in the use of available budget.
• Stakeholder and Relationship Management: Influencing stakeholder attitudes, decisions, and actions for mutual benefit. Identifies the communications and relationship needs of stakeholder groups. Translates communications and stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining, and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes.
• Organisational Change Management: Planning, designing, and implementing activities to transition the organisation and people to the required future state. Develops the change management approach and a change management plan in collaboration with sponsors, users, and project teams. Creates and implements action plans to ensure everything is ready for the change before going live. Acquires change management resources and develops their capabilities to deliver the required changes. Gathers feedback to allow timely improvements to the change management plan and approach. Assesses risks and takes preventative action. Develops and communicates tailored change management plans for senior stakeholder groups. Provides guidance and makes suggestions to support change sponsors.
• Requirements Definition and Management: Managing requirements through the entire delivery and operational life cycle. Plans and drives scoping, requirements definition, and prioritisation activities for large, complex initiatives. Selects, adopts, and adapts appropriate requirements definition and management methods, tools, and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders. Negotiates with stakeholders to manage competing priorities and conflicts. Establishes requirements baselines and ensures changes to requirements are investigated and managed. Contributes to the development of organisational methods and standards.
• Methods and Tools: Ensuring methods and tools are adopted and used effectively throughout the organisation. Provides advice, guidance, and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Implements methods and tools at programme, project and team level including selection and tailoring in line with agreed standards. Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements. Contributes to organisational policies, standards, and guidelines for methods and tools.