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For Companies At a Glance
- Tasks: Lead a team to implement and maintain the ServiceNow platform, ensuring quality and security.
- Company: Join a dynamic tech company in London with a focus on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by shaping IT solutions that enhance customer experiences.
- Qualifications: Proven experience as a Technical Architect in ServiceNow and strong leadership skills.
- Other info: Collaborative environment with a focus on Agile methodologies and continuous learning.
The predicted salary is between 48000 - 72000 £ per year.
Work Location: London, UK (2 to 3 days)
Any Other Working Conditions: UK working hours, on call for high priority incidents
The Role
ServiceNow Technical Architect
Required Technical Skill Set
- ServiceNow
- ITSM Modules
- SNVA
- Other ServiceNow modules
Desired Experience Range: 8 years
Your Responsibilities
- Understand solution for the implementation or maintenance of the ServiceNow platform
- Work with Architect and customers for the technical requirements, document them, play back and baseline
- Develop a design aligned with the Architecture (if applicable) and technical requirements
- Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements
- Perform sprint activities (if agile) with the customer and the team:
- Develop User Stories from the requirements
- Estimate effort, work with the product sponsor to prioritize the user stories
- Do sprint planning
- Assign sprint activities to the team
Your Profile
Essential Skills/Knowledge/Experience
- Experience as a Technical Architect in ServiceNow
- Experienced in ITIL process definition, integration solutions, understanding architecture solutions
- Understanding customer business requirements and converting them to functional requirements
- Responsible for reviewing requirements for accurate estimation
- Experienced in leading at least a couple of implementation projects in ITSM area and one complete implementation lifecycle for ServiceNow
- Expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, orchestration, operational activities, project management expertise
- Review, do proactive analysis, and resolve application issues as needed
- Mentor and share technical knowledge/guidance to the team
- Very good ITIL process knowledge and ability to evaluate and bring out correlations and impacts with respect to customer requirements and ITIL/industry standards
- Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist, and ITIL V3 Foundation
- Should possess good knowledge in Agile/Scrum methodology
Desirable Skills/Knowledge/Experience
- Handles customer meetings and provides weekly/monthly reports for customer as well as TCS management
- Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts
- Excellent team management skills to manage the project team and members
- Participate and provide feedback during planning meetings (i.e., pre-iteration and retrospectives)
ServiceNow Technical Architect employer: Stackstudio Digital Ltd.
Contact Detail:
Stackstudio Digital Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on a ServiceNow Technical Architect role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous ServiceNow projects and implementations. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to ServiceNow and ITIL processes. Practice explaining your past experiences and how they align with the job requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Technical Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your experience with ITSM modules and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your experience with ServiceNow and how you've tackled challenges in previous projects. We love a good story!
Show Off Your Technical Skills: Don’t forget to showcase your technical skills in your application. Mention your certifications, like ServiceNow Systems Administrator and ITIL V3 Foundation, and any hands-on experience you have with ServiceNow deployments. We’re keen on seeing your expertise!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stackstudio Digital Ltd.
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in all things ServiceNow, especially the ITSM modules and any other relevant features. Brush up on your technical knowledge and be ready to discuss how you've implemented or maintained the platform in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems or scenarios related to ServiceNow implementations. Think about your previous projects and be ready to explain your thought process, decisions made, and the outcomes achieved.
✨Showcase Your Leadership Skills
As a Technical Architect, you'll need to lead teams effectively. Be prepared to share examples of how you've managed teams, assigned tasks, and ensured quality delivery in past projects. Highlight your mentoring experiences as well!
✨Understand Agile Methodologies
Since Agile/Scrum is part of the role, brush up on these methodologies. Be ready to discuss how you've applied Agile principles in your work, particularly in sprint planning and user story development.
