At a Glance
- Tasks: Provide L2/L3 support for DERMS applications and monitor system performance.
- Company: Leading tech company focused on innovative energy solutions.
- Benefits: Flexible location, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a difference in energy management.
- Qualifications: Strong understanding of DERMS and grid control systems required.
- Other info: Exciting role with potential for career advancement in a growing industry.
The predicted salary is between 36000 - 60000 £ per year.
A tech company specializing in energy solutions is seeking a Customer Support Engineer to provide L2/L3 support for DERMS applications. The role involves:
- Monitoring system performance and data flows
- Investigating incidents
- Resolving service requests
Candidates should have a strong understanding of DERMS and grid control systems. This position is based in the UK and may involve some flexibility in location.
DERMS Support Engineer (L2/L3) — Grid & Data Flows in Glasgow employer: Stackstudio Digital Ltd.
Contact Detail:
Stackstudio Digital Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DERMS Support Engineer (L2/L3) — Grid & Data Flows in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the energy sector, especially those working with DERMS. LinkedIn is your best mate here; connect, engage, and don’t be shy to ask for insights or advice.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can talk confidently about grid control systems and how you’ve tackled similar challenges in the past. We want to see that passion shine through!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you’ve monitored system performance or resolved incidents. We love hearing about real-life scenarios where you made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talent that fits our vibe, so make sure you stand out!
We think you need these skills to ace DERMS Support Engineer (L2/L3) — Grid & Data Flows in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with DERMS and grid control systems. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about energy solutions and how your background makes you a perfect fit for the Customer Support Engineer role. Keep it engaging and personal!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled incidents or resolved service requests in the past. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stackstudio Digital Ltd.
✨Know Your DERMS Inside Out
Make sure you brush up on your knowledge of Distributed Energy Resource Management Systems (DERMS) and grid control systems. Be prepared to discuss specific applications you've worked with and how you've resolved issues in the past.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to walk through your thought process when investigating incidents. Use examples from your previous experience to demonstrate how you approach troubleshooting and resolving service requests effectively.
✨Familiarise Yourself with System Performance Monitoring
Understand the key metrics and tools used for monitoring system performance and data flows. Being able to discuss these in detail will show that you’re not just familiar with the concepts but can also apply them practically.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's DERMS applications and their future direction. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.