Customer Support Engineer - GridOS in Birmingham
Customer Support Engineer - GridOS

Customer Support Engineer - GridOS in Birmingham

Birmingham Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and implement innovative data solutions for utilities using GridOS.
  • Company: Join a forward-thinking company focused on grid modernization and energy analytics.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Why this job: Make a real impact in the energy sector while working with cutting-edge technologies.
  • Qualifications: Degree in Computer Science or related field with experience in data management.
  • Other info: Collaborative environment with a focus on innovation and career advancement.

The predicted salary is between 36000 - 60000 Β£ per year.

Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration.

Key Responsibilities:

  • Design and implement GridOS Data Fabric solutions to streamline data access and management for utilities.
  • Develop data integration pipelines that unify operational (OT), informational (IT), and external data sources (e.g., weather, traffic).
  • Configure and manage metadata catalogs to ensure effective data governance, security, and compliance.
  • Collaborate with business and IT teams to enhance data discovery, quality, and utilization across the enterprise.
  • Support real-time and batch data processing using big data technologies and cloud platforms.
  • Optimize data workflows to enable AI, machine learning, and advanced analytics applications.
  • Provide technical support and troubleshooting for GridOS Data Fabric deployments.
  • Stay up to date with advancements in grid modernization, data management, and energy analytics.

Required Qualifications:

  • Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related field.
  • 3+ years of experience in data management, integration, or analytics for utilities or energy sectors.
  • Strong knowledge of data fabric architectures, metadata management, and data governance principles.
  • Experience with SQL, ETL tools, and big data technologies (e.g., Hadoop, Spark, Kafka).
  • Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and data integration frameworks.
  • Strong problem-solving skills and ability to work in a cross-functional environment.

Customer Support Engineer - GridOS in Birmingham employer: Stackstudio Digital Ltd.

As a Customer Support Engineer at our innovative company, you will thrive in a dynamic work culture that prioritises collaboration and continuous learning. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth in the rapidly evolving field of energy analytics. Located in a vibrant area, our team is dedicated to making a meaningful impact on grid modernization and data management, ensuring that your contributions are both rewarding and significant.
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Contact Detail:

Stackstudio Digital Ltd. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Support Engineer - GridOS in Birmingham

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Show off your skills! Create a portfolio or GitHub repository showcasing your projects related to data management and integration. This gives potential employers a taste of what you can do and sets you apart from the crowd.

✨Tip Number 3

Prepare for interviews by brushing up on your technical knowledge, especially around GridOS, Kubernetes, and Kafka. Practice common interview questions and be ready to discuss how you've tackled real-world problems in your previous roles.

✨Tip Number 4

Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application!

We think you need these skills to ace Customer Support Engineer - GridOS in Birmingham

GridOS
Kubernetes
Kafka
Data Management
Utility Operations
Grid Modeling
Distributed Energy Resource Management
Real-Time Data Streaming
IoT Integration
Data Integration Pipelines
Metadata Management
Data Governance
Big Data Technologies
SQL
ETL Tools
Cloud Platforms (AWS, Azure, Google Cloud)
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience with GridOS, Kubernetes, and Kafka. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about data management and how your background fits into our mission at StudySmarter. Keep it engaging and personal!

Showcase Your Technical Skills: Since this role involves a lot of technical know-how, make sure to list your experience with SQL, ETL tools, and big data technologies clearly. We love seeing candidates who can demonstrate their expertise in real-time data streaming and IoT integration.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Stackstudio Digital Ltd.

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Kubernetes, Kafka, and data management platforms like GridOS. Be ready to discuss how you've used these technologies in past roles, as well as any challenges you've faced and how you overcame them.

✨Showcase Your Problem-Solving Skills

Prepare examples that highlight your problem-solving abilities, especially in a cross-functional environment. Think of specific situations where you had to troubleshoot issues or optimise data workflows, and be ready to explain your thought process.

✨Understand the Business Context

Familiarise yourself with the utility operations and grid modelling concepts relevant to the role. This will help you connect your technical skills to the business needs, showing that you understand how your work impacts the bigger picture.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's approach to data governance, cloud platforms, and real-time data processing. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.

Customer Support Engineer - GridOS in Birmingham
Stackstudio Digital Ltd.
Location: Birmingham

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